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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,442 Reviews

5,442 Reviews of Acura Of Pembroke Pines - Service Center

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July 21, 2021

Took RDX in for A/C problem and LOF. Took less than 1 1/2 hours for complete service. Have had excellent service since 2014. More

by CWRAY48
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Acura Of Pembroke Pines responded

It was our pleasure to take care of your A/C issue. Thank you for trusting the Acura of Pembroke Pines service team!

July 21, 2021

Service manager Jean Louis is great. He is always very responsive, polite and friendly. I am very happy with the service that he has provided me over the years. More

by Mdxowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Acura Of Pembroke Pines responded

Thank you for your confidence in Jean and the Acura of Pembroke Pines team! It's always our pleasure to take care of you.

July 21, 2021

One of the best employee at Acura of Pembroke. Mr. JEAN Louis has provided the best service to us. He is very detailed oriented and knowledgeable about the type of services needed. More

by DRFRANTZ86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Acura Of Pembroke Pines responded

We’re glad Jean could deliver a 5-star experience! Thank you for your review and for choosing Acura of Pembroke Pines!

July 21, 2021

Service Advisor Neville was professional, courteous and the service as always was 5 stars! Neville went above and beyond to explain the service process and the time it would take. Great people and service More

by RSHANNON088
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Jul 22, 2021 -

Acura Of Pembroke Pines responded

Thank you for sharing your kind words about Neville. It's great to hear that he provided you with such an excellent experience. Please do not hesitate to reach out if you require anything in the future! -Acura of Pembroke Pines Team

July 21, 2021

Great friendly and professional always a pleasure to go. DEFINITELY recommend and have recommended this dealership for the excellent service and personnel. Nothing but nice word to say! Thank you! More

by jjjmm05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Kalouf, Camilo Torregroza, Freddy Tigero, Neville Braganza, John Peguero, Richard Im, Andres Perez
Jul 21, 2021 -

Acura Of Pembroke Pines responded

Thank you for your recommendation of the Acura of Pembroke Pines team! We are honored to receive your support and look forward to your continued business.

July 21, 2021

Amazing service, courteous and helpful towards customer. Overall a fantastic experience. Jordan was a great host who take excellent care of my car and it’s needs. He patiently walked me through the process More

by BABSDONOVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neville Braganza, John Peguero, Richard Im, Andres Perez
Jul 21, 2021 -

Acura Of Pembroke Pines responded

Our goal is to provide top-notch customer service, and I am glad to hear that Jordan and our team have shown you their commitment to this. If there is anything more we can do for you please come back and see us any time! Take care!

July 21, 2021

I have my car serviced here for the last few years and the service has been always excellent. Marco was very helpful on his recommendations about the service needed for my car. Definitely I will continue More

by ESPINOZALUI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Acura Of Pembroke Pines responded

We're glad to know you can always count on Marco and our service team to take great care of you! Thank you for your 5 stars and for being an Acura of Pembroke Pines customer. We'll see you next time!

July 20, 2021

Frank really went anove and beyond to accomodate me and my 6 year old twins. He made drop off and pick up so easy and smooth!!! Thank-you so much for everything! Its the little things that count! More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank P, Andres Perez
Jul 21, 2021 -

Acura Of Pembroke Pines responded

Thank you, Amy! It's so great for us to hear this feedback and know that we've done a five-star job during your visit to Acura of Pembroke Pines! Come back to see us again soon!

July 20, 2021

I have been working with Jean, my Service Advisor, for a while now. He has always been great to work with and your entire Service team does a great job servicing my vehicle. More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Acura Of Pembroke Pines responded

Thank you, Michael! We're so happy our team made your visit to Acura of Pembroke Pines so enjoyable! We'll share your five-star rating with Jean and the team!

July 20, 2021

I have dealt with Marco, my Service Advisor, since 2017 and he has always been friendly and attentive to my concerns. The overall service experience has always been above satisfactory. More

by VIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Acura Of Pembroke Pines responded

Marco and our team are so appreciative to have earned your great rating and feedback! Thank you for being part of our Acura of Pembroke Pines family!

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