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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,475 Reviews

5,475 Reviews of Acura Of Pembroke Pines - Service Center

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October 24, 2020

Great service and customer service. I was given a loner car which was very helpful . Nevel is always very attentive and in top of my service. More

by ADRIR77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Oct 27, 2020 -

Acura Of Pembroke Pines responded

Thank you for trusting Acura of Pembroke Pines with your business!

October 24, 2020

No complaints. Prompt, cordial and completed work. I like their attention of communicating with customer. Premises are well kept and are customer friendly. As usual, well pleased. More

by MQFINCON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
Oct 26, 2020 -

Acura Of Pembroke Pines responded

Thank you for your 5-stars, we appreciate your feedback! -Acura of Pembroke Pines

October 24, 2020

Excellent service and Great customer service . I'm a customer for the last 10 years. Best dealership and staff I've ever dealt with which is why I continue to come back both for new vehicles and service More

by HENRYSOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camilo Torregroza, Alejandro Castillo
Oct 26, 2020 -

Acura Of Pembroke Pines responded

Thank you for choosing Acura of Pembroke Pines for the past 10 years, Henry! See you next time!

October 22, 2020

The service is excellent every time that I need any service I call my salesperson Karl Reed helps me with great kindness and I went to the Dealer AAA+++ More

by rickvm2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Reed, Joe Kalouf
Oct 22, 2020 -

Acura Of Pembroke Pines responded

Thank you for trusting Karl with all of your service needs! We look forward to your next visit at Acura of Pembroke Pines, Rick!

October 22, 2020

After service and car wash, vehicle should have been brought upfront to me but it was put in parking lot, while I waited even though I told my service person I had to get back to work!! More

by JERRYGOL
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard
Nov 11, 2020 -

Acura Of Pembroke Pines responded

Hi Jerry, we're sorry for any inconvenience. We hope to provide you with a 5-star experience next time. Have a good rest of your day!

October 22, 2020

So happy with everyone there from Jorge my sales guy to Jordan my service manager. Love this place! Ok, this area needs to change, I am person of few words so having a minimum of 25 words seems pointless! More

by LORELLEBJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Acura Of Pembroke Pines responded

Thank you for trusting Jorge and Jordan at Acura of Pembroke Pines! We appreciate your kind words!

October 21, 2020

Overall great service. Marco was very attentive and has excellent customer service skills. My car was serviced very quickly. I'm planning on continuing to visit this dealer for future service needs More

by SORDONEZ7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Acura Of Pembroke Pines responded

Thank you for taking the time to share your review! We're so happy to hear that Marco assisted you during your recent visit! See you next time at Acura of Pembroke Pines!

October 21, 2020

I always enjoy the services provided. Jordan handles my car as if it is his own, making sure the car is in the best condition possible. And all my appointments are on time. More

by mfcheaney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Acura Of Pembroke Pines responded

Thank you for your confidence in our service team! We're so lucky to have you as a loyal customer! See you next time at Acura of Pembroke Pines!

October 21, 2020

Friendly and knowledgeable service agent I will not change for as long as I own an Acura. Neville has already helped me with my vehicle service for a two years More

by Author
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Oct 21, 2020 -

Acura Of Pembroke Pines responded

Thank you for visiting Neville at Acura of Pembroke Pines! We hope to provide you with this level of service for all of our customers! See you next time!

October 21, 2020

They were quick and efficient with my service, I loved that they also vaccinated my car in the inside cause I do have kids And so they make a mess and I love the lobby with Starbucks coffee my husband enj More

by ANAJAVI2417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mack Remy, Neville Braganza, Alejandro Castillo
Oct 21, 2020 -

Acura Of Pembroke Pines responded

Thank you for choosing Acura of Pembroke Pines! We hope to provide all of our customers with this level of service! See you next time!

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