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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,428 Reviews

5,428 Reviews of Acura Of Pembroke Pines - Service Center

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March 26, 2019

Usual Customer The service manager Jordan is very professional and goes out of the way to provide excellent service and advise. He explain the service cost in detai More

by RAUL.MEDINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2019 -

Acura Of Pembroke Pines responded

Hi Raul, thanks so much for taking the time to share your positive feedback! We are thrilled to learn you've had such a positive experience at our service center. We hope to see you again soon!

March 25, 2019

Fantastic The staff of advisers, service techs and service management go above and beyond. The place is spotless and where you want to bring your car. More

by TLIUZZI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2019 -

Acura Of Pembroke Pines responded

Hi there, we are glad to hear you had such a positive experience with our service team. We appreciate you bringing your business to Acura of Pembroke Pines!

March 25, 2019

Exceptional professionalism The service representative handled everything in a very professional manner. He took the time to carefully explain the items outlined in the vehicle i More

by JMALARY02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
Apr 18, 2019 -

Acura Of Pembroke Pines responded

Thanks for taking the time to share your positive feedback! We are pleased to hear you've had such a positive experience at the service center.

March 24, 2019

Oil Service Quick in an out service for out hectic lifestyles. Call in advance, set date and time, voila! They take you right in, get it done, and you’re back on More

by STEAMJET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jordan Ferber
Apr 18, 2019 -

Acura Of Pembroke Pines responded

Hi there, happy to hear our team took good care of you! Thanks for bringing your car in for service.

March 24, 2019

Not very Professional I had the vehicle towed to the service department because the electronic transmission was slipping in and out while driving and would no longer safely More

by bbigio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mack
March 24, 2019

A+ Service Couldn’t have asked for better service. Got checked in, given a loaner, and out back to work in 10 minutes. My car was in cleaner than the initial d More

by HERNANDEZ.JONATHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Dicandia
Apr 18, 2019 -

Acura Of Pembroke Pines responded

Thanks for the 5-star review! We are thrilled to hear you've had such a positive experience at our service center. We appreciate you bringing your business to Acura of Pembroke Pines!

March 24, 2019

Service was well done, but it was expensive. The service agent was polite and thorough. The dealer provided us with a ride to a nearby movie theater. The service was completed on time. The ser More

by jtjb98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack REmy
Apr 18, 2019 -

Acura Of Pembroke Pines responded

Hi there, thanks for sharing your feedback. We are happy to hear you had an overall positive experience and appreciate your business,

March 23, 2019

Excellent service Jean Louis is an excellent service writer. I was surprised to get a recall notice from Carfax that was originally released January 30, 2019 and I was More

by PSKOLNIKMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ticker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2019 -

Acura Of Pembroke Pines responded

Hi there, thanks for the 5-star review. Happy to hear our team was able to get your recall taken care of!

March 23, 2019

Service review Mack was very helpful. He was courteous and friendly and took care of my care promptly. Apart from the price of the filters which he has no control More

by suraiya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Apr 18, 2019 -

Acura Of Pembroke Pines responded

Hi there, we are glad to hear you had a pleasant experience and enjoyed working with Mack. Thanks for bringing your car in for service!

March 23, 2019

Regular quarterly service I came in for a B124 service appointment. Car needed oil change, tire rotation and filter replacement. I was in and out in less than two hours and Jea More

by MARISSACWONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
Apr 18, 2019 -

Acura Of Pembroke Pines responded

Hi Marissa, thanks for bringing your car in for regular service! Happy to hear you've had such a positive experience.

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