Acura Of Pembroke Pines - Service Center
Pembroke Pines, FL
5,428 Reviews of Acura Of Pembroke Pines - Service Center
Usual Customer The service manager Jordan is very professional and goes out of the way to provide excellent service and advise. He explain the service cost in detai The service manager Jordan is very professional and goes out of the way to provide excellent service and advise. He explain the service cost in detail and try to help in every aspect of the quote. In addition he facilitates the experience by trying to help, for example by providing a loaner if the vehicle repairs take more than one day. The dealership and service waiting area are clean and the amenities are good. I personally always use this dealership for my Acura service even if it is far away from my home. In addition the repairs are made correctly, on time as promised and the car is returned clean. The services costs are a little on the high side when compared with other dealerships but they do it right the first time and in a professional way so that is why I highly recommend this dealership. More
Fantastic The staff of advisers, service techs and service management go above and beyond. The place is spotless and where you want to bring your car. The staff of advisers, service techs and service management go above and beyond. The place is spotless and where you want to bring your car. More
Exceptional professionalism The service representative handled everything in a very professional manner. He took the time to carefully explain the items outlined in the vehicle i The service representative handled everything in a very professional manner. He took the time to carefully explain the items outlined in the vehicle inspection report. I would definitely recommend the service to friends and family members More
Oil Service Quick in an out service for out hectic lifestyles. Call in advance, set date and time, voila! They take you right in, get it done, and you’re back on Quick in an out service for out hectic lifestyles. Call in advance, set date and time, voila! They take you right in, get it done, and you’re back on the road in no time! More
Not very Professional I had the vehicle towed to the service department because the electronic transmission was slipping in and out while driving and would no longer safely I had the vehicle towed to the service department because the electronic transmission was slipping in and out while driving and would no longer safely operate. The service department could not explain what the code was they found that "cleared". To top it off, it took the service team 20 minutes to find my key fob. More
A+ Service Couldn’t have asked for better service. Got checked in, given a loaner, and out back to work in 10 minutes. My car was in cleaner than the initial d Couldn’t have asked for better service. Got checked in, given a loaner, and out back to work in 10 minutes. My car was in cleaner than the initial drop off. Thank you to all the employees at Acura of Pembroke Pines More
Service was well done, but it was expensive. The service agent was polite and thorough. The dealer provided us with a ride to a nearby movie theater. The service was completed on time. The ser The service agent was polite and thorough. The dealer provided us with a ride to a nearby movie theater. The service was completed on time. The service was expensive. Would we recommend to a friend: yes with a caution regarding the price. More
Excellent service Jean Louis is an excellent service writer. I was surprised to get a recall notice from Carfax that was originally released January 30, 2019 and I was Jean Louis is an excellent service writer. I was surprised to get a recall notice from Carfax that was originally released January 30, 2019 and I was notified in mid March 2019. Why was I not notified sooner about fuel pump recall for adjustment or replacemeny? More
Service review Mack was very helpful. He was courteous and friendly and took care of my care promptly. Apart from the price of the filters which he has no control Mack was very helpful. He was courteous and friendly and took care of my care promptly. Apart from the price of the filters which he has no control over it was all good. More
Regular quarterly service I came in for a B124 service appointment. Car needed oil change, tire rotation and filter replacement. I was in and out in less than two hours and Jea I came in for a B124 service appointment. Car needed oil change, tire rotation and filter replacement. I was in and out in less than two hours and Jean was professional and helpful as always. I had to replace a tire and he helped me find a good deal. More