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Acura of Berlin
Berlin, CT
775 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 775 reviews
April 24, 2024
I bought my MDX about 7 months ago and I love it , Then I returned couple of months later and got an oil change and they even cleaned my car it was like brand new again! Great costumer service! returned couple of months later and got an oil change and they even cleaned my car it was like brand new again! Great costumer service! More
by Cherlyn Gonell
Helpful April 24, 2024
I have ben to Acura of Berlin many times. The service has always been exceptional. When we are looking for our next car we will return. The service has always been exceptional. When we are looking for our next car we will return. More
by LJBAKINOW
Verified CustomerEmployees Worked With
April 24, 2024
Brandon, Claudia, and the entire team at Acura of Berlin were exceptional! They presented with utmost professionalism, and eased my mind with shopping for a car, and what many people find as a stressful ex were exceptional! They presented with utmost professionalism, and eased my mind with shopping for a car, and what many people find as a stressful experience. They were extremely patient, knowledgeable, and thorough, and answered any questions I had with expertise. I would highly recommend Brandon, Claudia, and the team at Acura of Berlin! More
by Dawn Marie
April 23, 2024
No issues. Professional people who took time to explain everything. Decent wait time pleasant waiting area Professional people who took time to explain everything. Decent wait time pleasant waiting area More
by Mfiondella61
April 23, 2024
I had no issues and the car was ready when it was promised to me promised to me More
by CJTAVZ
Employees Worked With
April 23, 2024
Customer friendly and the staff was great. I will recommend Acura of Burling to anyone. I will recommend Acura of Burling to anyone. More
by rnaipau1
April 22, 2024
Nice customer service no waiting to get your car service. Explain everything that was done to your car. Explain everything that was done to your car. More
by RAINEYT66
Employees Worked With
April 20, 2024
The service appointment for my car was great from beginning to end. Great reception, great service work! I was very impressed :) beginning to end. Great reception, great service work! I was very impressed :) More
by heyjude622
April 18, 2024
Claudia was amazing, she was very thorough in her explanations, courteous, attentive, knowledgeable and professional explanations, courteous, attentive, knowledgeable and professional More
by sshawnsalmon
April 17, 2024
Very clean, the people I dealt with were professional, courteous and hospitality, and helpful/ good courteous and hospitality, and helpful/ good More
by sshawnsalmon
