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Acura of Berlin
Berlin, CT
1,150 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,150 reviews
November 22, 2024
Leo, Tom, and the entire Acura of Berlin Team made the experience as easy as possible. No pressure, clear communication, and simple... Thank you. We're happy with the vehicle and will gladly recommend Leo experience as easy as possible. No pressure, clear communication, and simple... Thank you. We're happy with the vehicle and will gladly recommend Leo to our friends & family. More
by bfoley.ct
Employees Worked With
November 19, 2024
Tom, Lucius, and Leo were great to work with. Easy to work with and I like that I was able to handle most of the details beforehand so I didn’t spend my whole day at the dealership, even though i Easy to work with and I like that I was able to handle most of the details beforehand so I didn’t spend my whole day at the dealership, even though it’s a nice one. More
by NINABLAIS
Verified CustomerNovember 19, 2024
No words can best describe Claudia! I’ve been to many dealerships & have not received the experience I got with her. she made the car buying process very smooth. She was very patient an I’ve been to many dealerships & have not received the experience I got with her. she made the car buying process very smooth. She was very patient and answered every question I had. I will recommend my friends & family here for sure. I will definitely be a returning customer! More
by Brendalizcollins
November 19, 2024
The team at Berlin Acura exceeded our expectations. We were faced with some challenges but from start to finish, everyone was extremely transparent with me. Claudia and Brandon were able to get me my d We were faced with some challenges but from start to finish, everyone was extremely transparent with me. Claudia and Brandon were able to get me my dream car and I couldn’t be happier! Tom was also awesome to work with! More
by JENNIFER.MISBACH410
November 15, 2024
Acura of Berlin is a great place with great service. I would highly recommend them. I would highly recommend them. More
by ALABARRE
Employees Worked With
November 15, 2024
Courteous and respectful with qualified technicians and clean environment while waiting for car . Close to home clean environment while waiting for car . Close to home More
by DAIKMAN09
November 14, 2024
Polite answers questions the car was clean waiting period was fine will return status report on car was clear was fine will return status report on car was clear More
by BIGBUDDY2
Employees Worked With
November 12, 2024
Easy in and out, no issues. Would like help with my radio, but didn’t mention when I was there. Would like help with my radio, but didn’t mention when I was there. More
by cdklotz
November 12, 2024
After having a horrible experience at executive of North Haven I went in and worked with Jim who didn’t have me speak to Brandon due to the experience that I had it seemed like they were going to do what th Haven I went in and worked with Jim who didn’t have me speak to Brandon due to the experience that I had it seemed like they were going to do what they could to make a right of the situation which at first they did by getting the vehicle that I want transferred but once I took possession of the vehicle I started noticing things that were missing in the follow up to getting the things that I needed just wasn’t there and still to this day I’m still missing things that I was told would be an easy fix I deeply regret purchasing a vehicle from this auto group and would never refer anyone More
by SHAQUILLE_ROMAN
November 11, 2024
Great experience as always, I have bought multiple vehicles from this establishment and Brandon and James are great to work with. vehicles from this establishment and Brandon and James are great to work with. More
by Breweradam30
