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Acura of Berlin

Berlin, CT

4.7
1,150 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance. The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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224 Berlin Turnpike

Berlin, CT

06037

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Showing 1,150 reviews

October 16, 2024

The buying process was easy and professional. It was a pleasure working with Jim who made the entire transaction efficient and easy! More

by FASST66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Acura of Berlin responded

Thanks for sharing your thoughts about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

October 14, 2024

Claudia was wonderful to work with. She was knowledgeable, professional and responsive throughout the buying process. I would absolutely recommend her and would be happy to purchase wit More

by Keri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudia Dijmarescu
Oct 14, 2024 -

Acura of Berlin responded

Thanks, Keri, for your feedback on your recent visit to Acura of Berlin. It's great to hear that Claudia was able to assist you and that you had such a positive experience. Eric Diaz General Manager 860-829-3787

October 14, 2024

The dealership had an amazing and comfortable waiting area. With coffee and breakfast bar for anybody. More

by carmarieotero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Acura of Berlin responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Eric Diaz General Manager 860-829-3787

October 13, 2024

Claudia was very informative for the car buying process - the entire process was smooth, quick, and efficient - and i walked out with a brand new truck I had not idea I would even qualify for! Claudia worked More

by felicia lee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudia Dijmarescu
Oct 14, 2024 -

Acura of Berlin responded

Felicia, Thank you so much for your wonderful review! We are thrilled that Claudia had the opportunity to provide you with great service. We thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

October 12, 2024

This is the 4th Acura I have purchased from Acura of Berlin- the service is excellent and the dealership is a pleasure to work with! More

by Sduplin91
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Dijmarescu
Oct 13, 2024 -

Acura of Berlin responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Eric Diaz General Manager 860-829-3787

October 12, 2024

Acura of Berlin has a great inventory to choose from. The staff is friendly, caring and knowledgeable. More

by smsequeira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Suchojad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Rich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Acura of Berlin responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Eric Diaz General Manager 860-829-3787

October 12, 2024

We had a very pleasurable experience at Acura of Berlin. All associates we dealt with were courteous and professional. Nicer than other dealerships we have dealt with. More

by Jayne
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christian Rich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Dijmarescu
Oct 13, 2024 -

Acura of Berlin responded

Jayne, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Eric Diaz General Manager 860-829-3787

October 11, 2024

First visit was for an oil change. Great team and they put the oil in the right place. That's a win. More

by No screen name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Acura of Berlin responded

Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eric Diaz General Manager 860-829-3787

October 10, 2024

We worked with Jim on the purchase of my 2024 Acura and I could not recommend him enough. He was extremely knowledgeable throughout the process and able to answer any questions I had with ease. The inventory More

by Seanna F.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Acura of Berlin responded

Seanna, Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad Jim waas able to help, and we hope to see you again! Congratulations on your new 2024 Acura! Eric Diaz General Manager 860-829-3787

October 10, 2024

Jaime Andrezicik provided excellent customer support. She delivered on what she promised Acura can do. She was concise and pleasant to deal with. Thank you Jaime More

by maged.loka
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Oct 10, 2024 -

Acura of Berlin responded

Thank you for your very kind review. Jamie and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Eric Diaz General Manager 860-829-3787

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