Acura of Berlin

Very welcoming and friendly. Able to answer all questions and go over recommendations for service. Very clean garage and waiting area. Able to answer all questions and go over recommendations for service. Very clean garage and waiting area. More

I was tooking advantage of when I was very clear on only oil change for 99$ and was told I was getting car cleaned w oil change instead they did other things like rotate my tires when they are brand new!!!! oil change for 99$ and was told I was getting car cleaned w oil change instead they did other things like rotate my tires when they are brand new!!!! I didn't need that and now my car shakes bad which never did that before so I got pay someone else fix it and didn't even clean my car and I came out with over 200$ bill I was crying and nobody cared many workers seen how upset I was and didn't care besides the check out lady not only that I am disabled and have learning disability I called manger she wouldn't even return my call that was fraud I would never ever return here and I'm not only person who said this! Stop taking advantage of disabled women!!!! If I could rate would be 0 I couldn't even pay my gas bill!!! Scammers here!!! More

Great experience! The service was fast, professional, and friendly. Everything went smoothly. I am completely satisfied! The service was fast, professional, and friendly. Everything went smoothly. I am completely satisfied! More

They know me very well here, I’ve been doing business with Acura of Berlin and Jim for 7 years now. Very happy every time I pull off the lot with a new SUV. It’s always a pleasure doing business here. with Acura of Berlin and Jim for 7 years now. Very happy every time I pull off the lot with a new SUV. It’s always a pleasure doing business here. More

Jim was very helpful great service he made the process easy and explained everything well easy and explained everything well More

Kevin was great! Professional, prepared, and patient. He explained everything thoroughly. We will recommend him! Professional, prepared, and patient. He explained everything thoroughly. We will recommend him! More

Had a warranty issue which was resolved The mechanic was very thorough, send a video and explained everything. very thorough, send a video and explained everything. More

Great and professional service. Representative was detail and knowledge He was sending updates about what was getting done throughout the day. Representative was detail and knowledge He was sending updates about what was getting done throughout the day. More

Kevin was fantastic in assisting us in picking up my daughter's new SUV at the Acura of Berlin dealership. He had everything ready the first time we went to see the car and explained everything thorough daughter's new SUV at the Acura of Berlin dealership. He had everything ready the first time we went to see the car and explained everything thoroughly on the car. When it was time for delivery, everything was seamlessly processed by the entire team at Acura of Berlin. Excellent experience with Kevin and everybody we encountered at the dealership for this important purchase. More

Eric and his team (Kevin in sales and Jennifer in finance) were excellent in the process of purchasing my daughters new SUV, they handled everything seamlessly, answered all our questions, and had ev finance) were excellent in the process of purchasing my daughters new SUV, they handled everything seamlessly, answered all our questions, and had everything ready to go for delivery! Great experience with Eric and the Acura of Berlin team that assisted us in this important process of picking up a new car for my daughter! More