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Acura of Berlin

Berlin, CT

Overview
Employees
Reviews
Vehicles
4.8
792 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance. The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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224 Berlin Turnpike

Berlin, CT

06037

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Showing 792 reviews

February 25, 2024

I had a great experience at Acura of Berlin this past two weeks, needed to replace the mirror on our 22 MDX. And Jamie helped us along the way provided an accurate timelines. All in all it was a great experi More

by davewrenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2024 -

Acura of Berlin responded

Dave, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if Jaime can be of further assistance. Eric Diaz General Manager 860-829-3787

Helpful
February 20, 2024

My experience with Acura of Berlin was great as always, very helpful. Tim from finance worked with me to get the payment I wanted. Jim Pompei as aways very helpful and pleasant to work with.. More

by DOLLY40DDD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hines
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

Acura of Berlin responded

Dolly, Thanks for sharing about your experience with Acura of Berlin. Jim and our team appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

Helpful
February 19, 2024

Diyan gave us a good price, the car is clean and in mint condition. Great service More

by Ethan06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diyan Sheikh
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Feb 19, 2024 -

Acura of Berlin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

Helpful
February 15, 2024

It was a good experience and easy going. I would recommend to anyone looking for an Acura. More

by anitasparrow15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diyan Sheikh
Report | Print
Feb 15, 2024 -

Acura of Berlin responded

Anita, It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

Helpful
February 11, 2024

It was a very pleasant, no pressure experience. We were treated politely and with respect. More

by dcallag61
Recommend Dealer
Yes
Employees Worked With
Moesha Garcia, Moesha Garcia
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Feb 12, 2024 -

Acura of Berlin responded

Thank you so much for choosing Acura of Berlin! Please let us know if we can be of any more assistance. Eric Diaz General Manager 860-829-3787

Helpful
February 09, 2024

They did exactly what I needed and got the car done in time They also washed the car More

by william.miller88
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Davis
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Feb 11, 2024 -

Acura of Berlin responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Berlin, William, we look forward to having you as a valued customer for many years to come! Eric Diaz General Manager 860-829-3787

Helpful
February 09, 2024

easy to work with, covered all the bases, positive attitude made the process easy for me More

by micaela.bruneau00
Recommend Dealer
Yes
Employees Worked With
james pompei
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Feb 11, 2024 -

Acura of Berlin responded

Thank you for the kind words for our service department, Micaela! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Eric Diaz General Manager 860-829-3787

Helpful
February 09, 2024

Jamie called me when my car part came in, she was able to assign Freddie to drop me off at the gym . She is very friendly and competent . Freddie is also very professional and friendly we usually have a good More

by AAYUB1
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik
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Feb 11, 2024 -

Acura of Berlin responded

We are very happy to hear that Jamie provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Diaz General Manager 860-829-3787

Helpful
February 08, 2024

Clean, professional and courteous My experience was pleasant. I appreciate the ride from the courtesy vehicle and all interactions. More

by Ayoczik
Recommend Dealer
Yes
Employees Worked With
Gina
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Feb 09, 2024 -

Acura of Berlin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

Helpful
February 06, 2024

It was a good experience. Very helpful in assisting me in making my vehicle decision. More

by ZELEKFAMILY
Recommend Dealer
Yes
Employees Worked With
Brandon Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hines
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Feb 06, 2024 -

Acura of Berlin responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eric Diaz General Manager 860-829-3787

Helpful
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