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This rating includes all service center reviews, with more weight given to recent reviews.
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671 Reviews of Acura of Berlin - Service Center
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August 21, 2024
Great service, polite, clean, on time, feedback, in and out, offers, courtesy vehicle, car wash and vacuum and most of all great experience out, offers, courtesy vehicle, car wash and vacuum and most of all great experience More
by JOSEGUZMAN1982
Verified CustomerEmployees Worked With
Other Employees :
Ray Lattman, Jaime Andrzeicik, Felix Olvera Jr.
August 21, 2024
Great Customer Service, Matt Cashier is polite and patient, the service waiting room and bathrooms are clean, with bottled water in the fridge, enough Keurig coffee and tea. patient, the service waiting room and bathrooms are clean, with bottled water in the fridge, enough Keurig coffee and tea. More
by Service101
Employees Worked With
Other Employees :
Matt - Cashier is courteous and polite, Ray Lattman, Jaime Andrzeicik, Felix Olvera Jr.
August 21, 2024
I have found the the purchase and servicing of my 2029 Acura MDX to be excellent! The service is efficient and staff polite. In one repair case a serviceman worked long and hard to finish a repair (ca Acura MDX to be excellent! The service is efficient and staff polite. In one repair case a serviceman worked long and hard to finish a repair (caused by me using the wrong grade of fuel resulting in the need for a new catalitic converter) to be finished for the weekend. Keith Davis kept me updated! More
by MAKREH
Employees Worked With
Other Employees :
It is hard to remember names as I am there infrequently. . I have not encountered anyone who was not efficient and polite.
August 20, 2024
I've been a client since 2007. Everyone treats me like I'm the only customer you have. The five stars I indicated below were for your Service Department staff members with whom I'v Everyone treats me like I'm the only customer you have. The five stars I indicated below were for your Service Department staff members with whom I've collaborated. More
by ALAN.DIPRATO
August 20, 2024
Excellent customer service … everyone at Acura is GREAT ! No complaints. Everytime I need to bring my car in for service, he is very accommodating . No complaints. Everytime I need to bring my car in for service, he is very accommodating . More
by MJP5762
Employees Worked With
Other Employees :
Jonathan in service is excellent … he remembers me and my car and is great !, Javier Rivera, Ray Lattman, Jaime Andrzeicik, Deven Selander, Felix Olvera Jr.
August 20, 2024
I have always received prompt, courteous and completion time as promised. Any coupons or special discounts were always applied. My car was always returned washed and vacuumed. time as promised. Any coupons or special discounts were always applied. My car was always returned washed and vacuumed. More
by JIMBO65452000
Employees Worked With
Jaime Andrzeicik
August 16, 2024
Prompt. and explained the service to be performed. Asked if vehicle had any issues to be looked at. Very friendly service tech. and explained the service to be performed. Asked if vehicle had any issues to be looked at. Very friendly service tech. More
by Donald
Employees Worked With
Felix Olvera Jr.
August 15, 2024
Excellent service! I would not take my car anywhere else. Staff is friendly, helpful & informative. I would not take my car anywhere else. Staff is friendly, helpful & informative. More
by RACHELCOTRONE
August 14, 2024
A dealership that’s close to home and who is also very helpful with their service helpful with their service More
by Joshuar2315
