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Acura of Honolulu

Honolulu, HI

4.2
515 Reviews

3251 North Nimitz Hwy

Honolulu, HI

96819

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Showing 515 reviews

December 30, 2020

Aura of Honolulu is an excellent place to purchase and service your vehicle. They are quick, friendly and their quotes are pretty accurate. Their staff is very knowledgable. More

by c.samuels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Furtado (service Manager) Joe Finley (Very knowledgable mechanic), Jacob Pokipala
Jan 05, 2021 -

Acura of Honolulu responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, John Holmes | General Manager

October 20, 2020

Excellent and good service quick and easy purchase. I’ll highly recommended to my family and friends. The sale’s man is very helpful and patience. His name is Mike More

by mylanielara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 23, 2020 -

Acura of Honolulu responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your vehicle purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, John Holmes | General Manager

September 27, 2020

Quick and easy purchase, friendly and knowledgeable sales staff. Highly would recommend Thomas and Jessie to friends and family for their next luxury vehicle purchase! More

by 20RDXA-Spec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie H. , Thomas Miyaji
Sep 30, 2020 -

Acura of Honolulu responded

We cannot thank you enough for your wonderful review of Lithia Acura Of Honolulu and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Mark Sherlock | General Manager

June 28, 2020

excellent communication Excellent customer service they set the expectation from the start and execute flawlessly , repair time and scope of work was declared from the start More

by nateinhi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
larry yip, Colin Sato, Larry Yip
Jul 01, 2020 -

Acura of Honolulu responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Ruben Lactaoen | Service Manager

June 16, 2020

Acura service lives up to its name Service consultant, Larry Yip was friendly and helpful. I am very pleased with the work that was done on my Acura TSX.. The paperwork of the Multi-Poi More

by KC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Yip
Jun 18, 2020 -

Acura of Honolulu responded

Thank you for the feedback! We are happy to hear about your positive experience at Lithia Acura Of Honolulu, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Ruben Lactaoen | Service Manager

June 12, 2020

Acura of Honolulu has excellent customer service Paul Furtado and his staff always provides excellent customer service. They are always very professional and treat me like family. Paul's expertise a More

by gail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Furtado, Ruben Lactaoen
June 02, 2020

honolulu acura customer service Paul displays outstanding customer service. very professional and nice to work with. always look forward to doing my service at honolulu acura. wash More

by podi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
paul furtado
Jun 05, 2020 -

Acura of Honolulu responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Lithia Acura Of Honolulu was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Mark Sherlock | General Manager

May 20, 2020

Excellent Customer Service! Excellent Customer Service from my Service Advisor, Paul Furtado. He was very helpful and took the time to explain any questions I had. Paul is ex More

by LynneK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Furtado
May 22, 2020 -

Acura of Honolulu responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Ruben Lactaoen | Service Manager

May 03, 2020

They were so accommodating and friendly. They answered all our questions and made sure we were taken care of. Best car buying experience I’ve ever had! More

by Elena
Recommend Dealer
Yes
Employees Worked With
Cody Liwai, Mark Sherlock
May 07, 2020 -

Acura of Honolulu responded

We appreciate the kind words, Elena. We look forward to seeing you again in the future! Sincerely, The Lithia Acura Of Honolulu Team

March 14, 2020

Very professional and Easy to work with. He was very Straight forward, he actually cared about his customers.Delivered whatever he said on time. Great experience More

by ktamanaha
Recommend Dealer
Yes
Employees Worked With
Colin Sato
Mar 18, 2020 -

Acura of Honolulu responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Lithia Acura Of Honolulu Team