Acura of Orange Park

Acura MDX purchase: Acura of Orange Park, FL Sarah Ostroski was my sales representative of my recently purchased Acura MDX. She provided outstanding service and professionalism as she guided me t Sarah Ostroski was my sales representative of my recently purchased Acura MDX. She provided outstanding service and professionalism as she guided me through the process of purchasing a wonderful driving machine; I couldn't be more satisfied. The overall experience, as always, at Acura Orange Park of Florida and through the folks and the facilities is something I always relate to the community when they are deciding to purchase another vehicle. More

1st service on RDX Took my car in for 1st service. Was in and out in 90 minutes. Car was sparkling clean when I got it back. Service Advisor, Khalil Mercado was attent Took my car in for 1st service. Was in and out in 90 minutes. Car was sparkling clean when I got it back. Service Advisor, Khalil Mercado was attentive and professional. Love my car. Love this dealership. From purchase to service has been nothing but amazing! More

Excellent I am glad that I stopped at this dealer. Very professional and fast process. I got the car that I wanted. Love it! Thanks for everything! I am glad that I stopped at this dealer. Very professional and fast process. I got the car that I wanted. Love it! Thanks for everything! More

Very happy 2016 MDX owner We stopped in Acura of Orange Park just to check out what was available (my husband's favorite place) well we left with our 7th new Acura MDX (with t We stopped in Acura of Orange Park just to check out what was available (my husband's favorite place) well we left with our 7th new Acura MDX (with the exception of a TL which we truly enjoyed) Neal Abel and Ray was vert helpful and we couldn't be happier In the past we always work with Khalil in the Service Dept and and of course we think he is the BEST so all I can say "we'll be back" for the fabulous vehicles and the fabulous service David and Ann Border More

Excellent customer service Andrew was excellent and even went the extra mile to get me a vase and flower for my vw beetle . Thanks Andrew , I'll be sure to recommend this dealer Andrew was excellent and even went the extra mile to get me a vase and flower for my vw beetle . Thanks Andrew , I'll be sure to recommend this dealership to my colleagues. More

Awesome dealership and customer service Andrew helped me by purchasing my first car and I've never been happier. I have the payments I want and got the best customer service at this car deal Andrew helped me by purchasing my first car and I've never been happier. I have the payments I want and got the best customer service at this car dealership than any other. I highly recommend them. They will work with you and search for a car you want. I'm truly satisfied and didn't think I would be! More

Scammed us with "Spot on Delivery" Leased a car 48 hours ago. Filled out all the paperwork including the closed end lease agreement, have a plate and registration and we purchased insu Leased a car 48 hours ago. Filled out all the paperwork including the closed end lease agreement, have a plate and registration and we purchased insurance. Got a call this morning that we needed to bring the car back as the lease deal fell through with Honda Finance. We asked if we could try a finance with a different bank and they would not consider it nor even a co-signer. Left us no other option except to return the car. We are pretty sure there is some sort of issue with this car and not that could or could not get us financed. The only had 2 TL's on the lot and we think this one was probably being worked up already with another buyer who they were going to make more money off of. Never had a dealership not willing to do anything to salvage a deal. Unfortunately, we have had to contact a consumer lawyer who specializes in spot on delivery and yo yo financing fraud. Sadly, we purchased other vehicles from them and had 4 total American Honda loans before. We more than qualify for their loyalty program. We are being scammed. Be very very careful. If they are willing to screw previous customers like this, they will take advantage of anyone. We will do everything and stop at nothing to make sure this is a buyer beware dealership. More

Everyone who works there is always as friendly as can be. They make the car buying process fast and easy. So much so that we have purchased 4 cars from them, and continue to send numerous people. The service They make the car buying process fast and easy. So much so that we have purchased 4 cars from them, and continue to send numerous people. The service guys are incredible too. We can't think of anywhere else we would take our car to get something done. Our daughters love going to AOP too. Everyone knows them, they get balloons and even candy from "Uncle" Gino. Even Cory let them put handprints all over his window when we were in finance :) The staff there is amazing. They make you feel like family. More

Christine Stewart here, I would consider this opportunity to review this dealership a privilege. Let's start out by stating how I ended up at Acura of OP. I am a singe mother who owned a 98 RL, after 9 years to review this dealership a privilege. Let's start out by stating how I ended up at Acura of OP. I am a singe mother who owned a 98 RL, after 9 years of great service from my car the transmission finally blew. Normally this wouldn't have been an issue but with the recent job loss I incurred and only working part time, a cash car is what I had to buy (which will take all I saved over the years). I started my car buying experience at a mom and pop dealership looking at the exact car I previously owned with only 90,000 miles!! Seemed like a perfect fit!! The guy we were going to purchase the car from opened late, so me and my father took the VIN# to Acura to pull a service record to kill some time... the service department was very knowledgeable about older Acura's and gave us some helpful info but no service was done at their shop.... so no records... on the way out the door we were greeted by Andrew Risko and Edgar Simon who said "we will be happy to pull a car fax for you!" I was very impressed just by this since I know they are charged for them and the car wasn't even theirs. TURNS OUT, the car had over 220,000 miles on it!! I was so shocked and very disappointed, this car buying business is very stressful, now I have to start over. Andrew says we have this 03 TL I would be happy to show you, so a test drive later, conversations about my budget (small) I left with no car. Bill Corbani worked some magic and called me and told me they would sell me the car!! I was so excited. Relieved, and exhausted, but happy! I must say every associate shakes your hand and offers you refreshments, eye contact and friendly smiles are everywhere! I was treated just like the customer buying a $60,000 car. I couldn't be more happy with the constant communication I received during and following the car buying process! I WILL recommend this dealership to everyone! So go see Andrew, my salesman in shining armor and Bill, the guy that got it done. Thank you sincerely, Your Customer for Life, Christine Stewart More