Acura of Orange Park - Service Center

VIP service. Joshua was very friendly, knowledgeable and quick to make things happen. Thanks for everything! Joshua was very friendly, knowledgeable and quick to make things happen. Thanks for everything! More

Quickly and correctly done. . Kept me in the loop as the work was accomplished .. Also went over what would be done in the future . Kept me in the loop as the work was accomplished .. Also went over what would be done in the future More

I purchased our MDX in 2006 from your dealership and have had all my maintenance done with your service department which is outstanding in every aspect!! Everyone is always professional and knowledgeable! Yo had all my maintenance done with your service department which is outstanding in every aspect!! Everyone is always professional and knowledgeable! You have earned my trust and confidence !!! More

Service team is awesome Always very attentive to my vehicles needs Highly recommend Acura of Orange Park vehicles needs Highly recommend Acura of Orange Park More

Don’t do business with this dealer. Steve Soto, Service Manager, is unprofessional and dishonest. He does not respond to e-mails or calls after you make the purchase. You will be treate Steve Soto, Service Manager, is unprofessional and dishonest. He does not respond to e-mails or calls after you make the purchase. You will be treated horribly. Steve is a horrible manager. He’s verbally aggressive and unprofessional. Steve lied to me and had me waiting unnecessarily for months for a part covered under my warranty. He also was verbally aggressive when I asked him about the part and yelled me when I was advocating to be treated with respect and professionalism. More

My service was subpar. I brought in my vehicle for an oil change and a possible transmission problem. I was not notified by the Advisor on the status, had to call in and wa I brought in my vehicle for an oil change and a possible transmission problem. I was not notified by the Advisor on the status, had to call in and was told that they couldn’t give me a status until the following day. I was asked to come in to perform a test drive ( the technician was very nice) and then told that it would be two hours before they could complete my oil change…. 4 hours later, it was finally complete. The lack of communication by my advisor was unacceptable. I live in Saint Augustine which is 60 miles from the dealership so I am not able to drive home to wait for the completion of the service. I have purchased many Acura’s from this dealership and the Service I received was by far the worst I have experienced. More

Great customer service! Gage delivered on all his vehicle service promises and provided me with a loaner vehicle. Gage delivered on all his vehicle service promises and provided me with a loaner vehicle. More

Just came in for my first service on my Acura RDX. Friendly staff here and always ready to assist. Friendly staff here and always ready to assist. More

Gage gets customer service. Love how he handles my car needs. Greeting me at the door and walking me to wherever I need to go. With a smile. The Service desk ladies are fun. Love how he handles my car needs. Greeting me at the door and walking me to wherever I need to go. With a smile. The Service desk ladies are fun. I asked to speak with the general manager, he came out escorted me to his office with a smile. Ian, wouldn’t take my tip, when I left it in the car and walked away. He found a way to return it saying. “I this you dropped this. “ laughing! Great place. I rate them a 10 with Gage starting the process in past visits. More

Great job, got right on the repair and gave us a loaner car. Everything worked out great car. Everything worked out great More