Acura of Peoria

Excellent service always given at Acura of Peoria! In this case, I had an issue without an appointment and they handled my situation quickly without any hassle at all. this case, I had an issue without an appointment and they handled my situation quickly without any hassle at all. More

I have an Acura Care Extended Warrantee and my MDX also needed differential oil change out. I described some symptoms I had been observing lately and Ryan said they would be checked out during servicing. needed differential oil change out. I described some symptoms I had been observing lately and Ryan said they would be checked out during servicing. He later called to inform me Acura would be changing out my transmission, some motor mounts, and CV boots. I am really appreciative that Acura showed the willingness to proceed under warrantee without any hassle. I am very high on Acura. Thanks again. More

Doug was friendly and knew all about the RDX that we wanted to purchase. He was especially helpful in the setup of our phones and showing us how to work the GPS. We love our new RDX Frank and Annette wanted to purchase. He was especially helpful in the setup of our phones and showing us how to work the GPS. We love our new RDX Frank and Annette More

I appreciate the ability to describe what needs to be done, although sometimes it is a little overwhelming when it comes to the price. I appreciate the understanding and working with me with what I can done, although sometimes it is a little overwhelming when it comes to the price. I appreciate the understanding and working with me with what I can get done and afford at the moment, not that I don't plan to get done all that is suggested but maybe just not all at once. Life is a budget, although our government doesn't believe in one. Anyway I appreciate the service and keeping me as the customer happy and being served with snacks, loaner car when needed and other things that make the experience a little less hassle. Thank you. More

Although the sales and finance department were substandard if you require to have your car serviced then Vince is the man to see. Unfortunately I had to visit the service department at the Acu substandard if you require to have your car serviced then Vince is the man to see. Unfortunately I had to visit the service department at the Acura dealership because the vehicle I purchased (only had for 3 weeks -2010 TSX) had issues. The transmission and various fluids had to be replaced. I would say a serious issue for such a newer vehicle. Anyhow,I had to leave my vehicle for 5 days for the repairs. Vince was my service representative and he took exceptional care of me as he had a loaner car ready and kept me informed every step of the way (more than I can say for the finance and sales department-see other review I posted). To be fair in light of the negative experience I have had so far with this dealership I was thoroughly impressed with the entire service department especially with the thoroughness and level of customer service Vince displayed. The dealership should recognize the importance of their employees projecting a professional image to customers and should be consistent as a whole not just one department. Way to go Vince and way to malke a positive out of a negative experience!! More

Paul and Darren are very good at what they do. Paul can be a bit pushy and melodramatic - but bottom line is, he wants the customer to be happy walking out the door. Once we decided on the price, everythin be a bit pushy and melodramatic - but bottom line is, he wants the customer to be happy walking out the door. Once we decided on the price, everything else was smooth. Thorough professionals. I knew what I wanted and they never pushed me to anything else. 5/5. More

Charles was great. He really helped us negotiate the best deal we could find on a new Acura. I would highly recommend Charles as he was courtious, knowledgable and a straight talker. I appreciated the oppo deal we could find on a new Acura. I would highly recommend Charles as he was courtious, knowledgable and a straight talker. I appreciated the opportunity to work with him. Jay F. More

Eileen takes great pride in her customers at Acura! When she found out I wasn't thrilled with my overall experience she went above and beyond to fix what I saw as an issue. I appreciate the dedication and h she found out I wasn't thrilled with my overall experience she went above and beyond to fix what I saw as an issue. I appreciate the dedication and hard work she provides her customers! I look forward to bringing my car in for free washes and continuing to work with Eileen in the future! More

I am always extremely happy with the service that I receive at Acura of Peoria. They make me feel like I am family and am taken care of at every visit. A special thanks to both Mike King and Vince Ha receive at Acura of Peoria. They make me feel like I am family and am taken care of at every visit. A special thanks to both Mike King and Vince Hancock for always providing superb service!! More

It was such a pleasure working with Eileen! She was so friendly and personable. We never felt under pressure or obligation. This was by far the best car buying experience I have ever had. I will certainly friendly and personable. We never felt under pressure or obligation. This was by far the best car buying experience I have ever had. I will certainly be telling others about the great experience. More