Acura of Peoria

I appreciate the ability to describe what needs to be done, although sometimes it is a little overwhelming when it comes to the price. I appreciate the understanding and working with me with what I can done, although sometimes it is a little overwhelming when it comes to the price. I appreciate the understanding and working with me with what I can get done and afford at the moment, not that I don't plan to get done all that is suggested but maybe just not all at once. Life is a budget, although our government doesn't believe in one. Anyway I appreciate the service and keeping me as the customer happy and being served with snacks, loaner car when needed and other things that make the experience a little less hassle. Thank you. More

Although the sales and finance department were substandard if you require to have your car serviced then Vince is the man to see. Unfortunately I had to visit the service department at the Acu substandard if you require to have your car serviced then Vince is the man to see. Unfortunately I had to visit the service department at the Acura dealership because the vehicle I purchased (only had for 3 weeks -2010 TSX) had issues. The transmission and various fluids had to be replaced. I would say a serious issue for such a newer vehicle. Anyhow,I had to leave my vehicle for 5 days for the repairs. Vince was my service representative and he took exceptional care of me as he had a loaner car ready and kept me informed every step of the way (more than I can say for the finance and sales department-see other review I posted). To be fair in light of the negative experience I have had so far with this dealership I was thoroughly impressed with the entire service department especially with the thoroughness and level of customer service Vince displayed. The dealership should recognize the importance of their employees projecting a professional image to customers and should be consistent as a whole not just one department. Way to go Vince and way to malke a positive out of a negative experience!! More

Paul and Darren are very good at what they do. Paul can be a bit pushy and melodramatic - but bottom line is, he wants the customer to be happy walking out the door. Once we decided on the price, everythin be a bit pushy and melodramatic - but bottom line is, he wants the customer to be happy walking out the door. Once we decided on the price, everything else was smooth. Thorough professionals. I knew what I wanted and they never pushed me to anything else. 5/5. More

Charles was great. He really helped us negotiate the best deal we could find on a new Acura. I would highly recommend Charles as he was courtious, knowledgable and a straight talker. I appreciated the oppo deal we could find on a new Acura. I would highly recommend Charles as he was courtious, knowledgable and a straight talker. I appreciated the opportunity to work with him. Jay F. More

Eileen takes great pride in her customers at Acura! When she found out I wasn't thrilled with my overall experience she went above and beyond to fix what I saw as an issue. I appreciate the dedication and h she found out I wasn't thrilled with my overall experience she went above and beyond to fix what I saw as an issue. I appreciate the dedication and hard work she provides her customers! I look forward to bringing my car in for free washes and continuing to work with Eileen in the future! More

I am always extremely happy with the service that I receive at Acura of Peoria. They make me feel like I am family and am taken care of at every visit. A special thanks to both Mike King and Vince Ha receive at Acura of Peoria. They make me feel like I am family and am taken care of at every visit. A special thanks to both Mike King and Vince Hancock for always providing superb service!! More

Ken was friendly and extremely helpful. Not only was he able to help get me get good rate on a loan but also helped afterwards when setting up car insurance. Saved a bunch on that thanks to him!. able to help get me get good rate on a loan but also helped afterwards when setting up car insurance. Saved a bunch on that thanks to him!. More

It was such a pleasure working with Eileen! She was so friendly and personable. We never felt under pressure or obligation. This was by far the best car buying experience I have ever had. I will certainly friendly and personable. We never felt under pressure or obligation. This was by far the best car buying experience I have ever had. I will certainly be telling others about the great experience. More

Dale is very conscience, friendly and he goes the extra mile to get the deal done. Dale also is very good on following up with the customer. Dale also has good knowledge of the Acura product which make th mile to get the deal done. Dale also is very good on following up with the customer. Dale also has good knowledge of the Acura product which make the Acura experience better for the customers. I love Acura and looking for a bright future of dealing with Dale and Acura of Peoria. Acura of Peoria has very good customer service. More

All the folks we have worked with are very friendly and do listen to our concerns. Though we bought our car right before the Christmas, they have made good efforts during the busy holiday period to take ca do listen to our concerns. Though we bought our car right before the Christmas, they have made good efforts during the busy holiday period to take care of the detailing and any necessary repair to our satisfaction. Great people and dealer to work with! We'll go back for future services though we live a little far away from it. More