Acura of Westchester

Highly recommended! Andre was amazing to work with and he went above and beyond to secure the model and color I wanted. He went into detail about timing and next steps, Andre was amazing to work with and he went above and beyond to secure the model and color I wanted. He went into detail about timing and next steps, such a pleasure to work with him. If you are looking for an Acura, say no more Acura of Westchester is the dealership, do not forget to ask for Andre! More

I received excellent service at Acura of Westchester today! John Dyer, my salesperson, was very knowledgeable, personable and professional. From beginning to end, despite it being very busy, this dealer today! John Dyer, my salesperson, was very knowledgeable, personable and professional. From beginning to end, despite it being very busy, this dealership moved my transaction along very quickly and efficiently. John was great at shepherding the deal through. It’s obvious to see why this franchise is so successful. More

They were very nice dealing with me and very respectful . I wouldn’t hesitate to recommend them I wouldn’t hesitate to recommend them More

Had a very poor experience today with the service department. Brought 2 tires in to get mounted. Very simple...right..? Nope. It took 2 hours and I had the first appointment at 7:45am. I was literall department. Brought 2 tires in to get mounted. Very simple...right..? Nope. It took 2 hours and I had the first appointment at 7:45am. I was literally the first car at the gate before they even opened. They assigned a mechanic who I don't think was even as old as my car -- 22 years. I bought my car there, btw. He set off the dealer installed alarm and had no idea how to turn it off so he disconnected the battery which is a problem because of a factory defect re-setting the alarm code. Ok, fine, we dealt with this eventually. But then I asked at least 3 times for new tire valves and they were not installed. And to be honest, I believe that the service rep STILL has no idea what a tire valve is. When i was told the car is ready and inquired about the new valves, apparently they were not installed, so they had to pull the car in again and basically re-mount, and probably re-balance the tires unless he marked them precisely. I see this experience as a big problem everywhere today. People are not trained properly and there is not sufficient supervision. Mounting 2 tires has to be the easiest job possible on a car. After today, I don't think I can trust them to do anything on my car again. I will need a new car eventually, and my 22 year old Acura has been an amazing car --- the best ever. But there is no way I would buy my next Acura here... More

Alex, Frankie, and the entire Acura family are honest and trustworthy. I am a long-standing, Acura customer since 2003 - they never steared me wrong. trustworthy. I am a long-standing, Acura customer since 2003 - they never steared me wrong. More

Purchased a vehicle from them and had it shipped to texas, upon receiving the vehicle i noticed 3 sry rotted tires and were unsafe to drive on and had to immediately purchase 3 tires for 1000 dollars. texas, upon receiving the vehicle i noticed 3 sry rotted tires and were unsafe to drive on and had to immediately purchase 3 tires for 1000 dollars. The cup holder has 2 missing grips and under the hood the cooling over flow tank was not in place and just hanging. Inspection? I think not, i reached out to the John and has never responded, not a good way to do business. More

This is the third car I have bought at Acura off Westchester. They have earned my trust. Westchester. They have earned my trust. More

Acura of Westchester is truly exceptional! My sales consultant, Matt, was amazing! Shopping for my first car was made a breeze thanks to his attentive care, thorough follow-up, and incredible My sales consultant, Matt, was amazing! Shopping for my first car was made a breeze thanks to his attentive care, thorough follow-up, and incredible patience. Matt's top-notch customer service made my experience truly delightful. He handled every detail from beginning to end flawlessly. I'm beyond impressed. I am all smiles with my new car! Everyone I encountered on the team was a pleasure to work with. For anyone considering an Acura, I highly recommend working with Matt at Acura of Westchester More

Everyone was professional easy to work with. Made it an esdy buy from start to finish. Manager Nick Ramunto was excellent. Made it an esdy buy from start to finish. Manager Nick Ramunto was excellent. More

Essly was super helpful and made sure that all of our questions were answered before we made a deal. He communicated very well. questions were answered before we made a deal. He communicated very well. More