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Advantage Chevrolet of Bolingbrook - Service Center

Bolingbrook, IL

4.7
1,361 Reviews

1,361 Reviews of Advantage Chevrolet of Bolingbrook - Service Center

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September 01, 2023

Easy to Communicate and great service when you wait for your Service they make sure you are Understood and give you details of what they did to your car so you leave Happy and less Worried. More

by BRIDGET.654321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Pieper
Sep 03, 2023 -

Advantage Chevrolet of Bolingbrook responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, John Fischer | General Manager | 630-226-3905

September 01, 2023

It was a great experience. Andrea and Vic made everything very easy and look forward to going back. More

by jromanelli26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hosek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2023 -

Advantage Chevrolet of Bolingbrook responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, John Fischer | General Manager | 630-226-3905

August 31, 2023

Customer satisfaction is not a priority. My bill was half the value of the vehicle and the car didn't get a half mile from the dealership and the check engine light came on and the car died. More

by Disappointed Again.....
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha Jordan
1.0
This rating includes all reviews, with more weight given to recent reviews.
RJ Banaszak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan , Erik Pieper, Mark Burbach
Sep 01, 2023 -

Advantage Chevrolet of Bolingbrook responded

I appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, John Fischer | General Manager | 630-226-3905

August 30, 2023

Friendly. Service was completed in time frame quoted. Explained work being done. Would return in the future More

by RSLAUTERWASSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Pieper
Sep 01, 2023 -

Advantage Chevrolet of Bolingbrook responded

I am glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, John Fischer | General Manager | 630-226-3905

August 29, 2023

Nice services and good job and I recommend for bringing your car to the this dealer 👌 More

by mannyp0125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Jordan
1.0
This rating includes all reviews, with more weight given to recent reviews.
RJ Banaszak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Jacome
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Pieper, Mark Burbach
Aug 30, 2023 -

Advantage Chevrolet of Bolingbrook responded

Thank you so much for your review! Happy customers are our goal and our mission at Advantage Chevrolet of Bolingbrook, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let me know. Sincerely, John Fischer | General Manager | 630-226-3905

August 24, 2023

We were very satisfied with our service through Advantage Chevrolet. They are very detailed and explain things well. More

by ZRYANLAWRENCEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Mendoza
Aug 25, 2023 -

Advantage Chevrolet of Bolingbrook responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, John Fischer | General Manager | 630-226-3905

August 24, 2023

I paid for a job in advance (sure) and then when I come back they said that I had not paid! Dylan always attends to us and he assured that iodine was missing and in the end he pretended that he forgot More

by LI.VA0817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan
Aug 25, 2023 -

Advantage Chevrolet of Bolingbrook responded

We strive to provide our guests with excellent customer service and it seems you did not experience that standard of service during your visit. I would appreciate the chance to speak with you directly in order to address your concerns and move our dealership in a more positive direction. Please contact me directly with the information provided below. Sincerely, John Fischer | General Manager | 630-226-3905

August 21, 2023

Tech explained everything that was to be done on vehicle, very friendly, not a long wait More

by ARGUSSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Thompsin
Aug 23, 2023 -

Advantage Chevrolet of Bolingbrook responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, John Fischer | General Manager | 630-226-3905

August 15, 2023

The staff are very helpful and friendly . The coffee is good and fresh The only complaint I got is the t v s in the waiting room should have something other than Chevy commercials and sales More

by FATLUX06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RJ Banaszak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Advantage Chevrolet of Bolingbrook responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an awesome experience. I will share your comments with my team and we look forward to working with you again down the road. Sincerely, John Fischer | General Manager | 630-226-3905

August 15, 2023

Tom & Ryan were awesome! Will definitely refer them to anyone looking to buy a vehicle More

by mikibook1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Keane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Sitter
Aug 17, 2023 -

Advantage Chevrolet of Bolingbrook responded

Thank you for your feedback and recommendation. It's fantastic to know that Tom and Ryan were able to make your service experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, John Fischer | General Manager | 630-226-3905

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