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Advantage Chevrolet of Hodgkins
Hodgkins, IL
4,070 Reviews
At Advantage Chevrolet of Hodgkins we work hard to provide our customers with everything they need when purchasing a vehicle. We have a Great Selection, Great Prices, and an award winning Service Department. Our locations stock over 1,000 new and pre-owned cars, trucks and SUVs so our customers have a variety of options to choose from. Our finance professionals work with over 34 different lenders and they have the expertise and knowledge to accommodate our customers, including those with previous financial troubles. We want our customers to feel at home when they are in our showroom, so we offer comfortable lounges complete with snack machines, wireless internet and TV.
We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,070 reviews
June 19, 2013
This letter is to file a formal complaint against Advantage Chevrolet located in Hodgkins, Illinois. On June 12, 2013 I went into the dealership to purchase a vehicle. My salesman Cyril Oghomeh was f Advantage Chevrolet located in Hodgkins, Illinois. On June 12, 2013 I went into the dealership to purchase a vehicle. My salesman Cyril Oghomeh was friendly and approachable. I looked at a 2008 Ford Escape and left a $100 deposit to hold the vehicle. The deal was contingent upon me bringing $1900.00 dollars down payment to the dealership on Friday, June 14, 2013. On June 14th, I went into the dealership and informed the salesman that I no longer wanted to go through the proceedings of purchasing a vehicle. I then spoke with Robert Alanis, the Used Car Sales Manager and was told by him that there was nothing that they could do because the car belonged to me because I signed a contract. I was told by the dealership in order to hold the vehicle I needed to sign papers. I never received all copies of what I signed. The only thing I did receive was a yellow copy that I requested for my insurance company. The behavior that Mr. Alanis displayed was a gangster/gestapo technique. I was told by Mr. Alanis that the vehicle belonged to me because I test drove it. Between Wednesday, June 12th and Friday, June 14th I never took the vehicle home and never received keys of the vehicle I supposedly purchased. Mr. Alanis told me that my only option was to sell the car back to the bank and if I didn’t take the vehicle that he would have the vehicle towed to my place of residence. I left the dealership that evening and told him I would be contacting my lawyer. On Saturday, June 15th I went into the dealership to try and resolve this matter with the General Sales Manager Jason Roberts. I was told that he would be right with me. He never came over or even acknowledged me and was sitting at the front desk where the managers sit. I am sure of it because his photograph is on the Advantage website. I left a letter of rescind at the desk for any all contracts for the vehicle. The level of unprofessionalism displayed at this dealership was shocking. I have been a loyal Chevy customer since 2006. The first vehicle I purchased was a Chevy Cobalt in 2006 from the Jack Phelan dealership located in Lyons, Illinois. I was able to take advantage of the first time car buyer $500 college graduate incentive. In February of 2010, I purchased a Chevy Malibu from Advantage Chevrolet in Hodgkins. My salesman was Tony Wyatt; he was fair and kept me informed during the entire process. The vehicle was exactly what I wanted. When I picked up my vehicle Joselyn Keys took over rest of the necessary paperwork for Mr. Wyatt. She was great and very helpful. I am a Senior Operations Manager for a non-profit organization. I merge corporate and school relationships and deal with business people on a daily basis. The Chevy Motto prides itself on customer first service and that wasn’t displayed to me. I was treated like a criminal and will never purchase a Chevy vehicle or refer anyone to this dealership. More
by dhill84
Employees Worked With
Helpful June 18, 2013
My experience at advantage chevrolet was great working My experience at advantage chevrolet was great working with Angel he help me get a good deal on my trade in and what i want to buy he help me good a My experience at advantage chevrolet was great working with Angel he help me get a good deal on my trade in and what i want to buy he help me good and the financial personal More
by Juanrobles
Employees Worked With
Angel
June 18, 2013
All personal were extremely friendly. Brian Lonie took the time to explain the vehicle from top to bottom. Owner satisfaction appears to be very important to this dealership. the time to explain the vehicle from top to bottom. Owner satisfaction appears to be very important to this dealership. More
by collin1
June 14, 2013
Eid made my experience very good, he answered all of my question and i had many! also he showed me all the xxxxxxand con's of leasing or buy a car as well as all the perks of being an advantage Chevrolet question and i had many! also he showed me all the xxxxxxand con's of leasing or buy a car as well as all the perks of being an advantage Chevrolet customer. this is my new car place as long as i need a car. Great Service too! More
by KimberlyAnnCygan
June 12, 2013
All three people we dealt with were very pleasant, very informative and was able to answer with ease every question we had. I bought a car here before and my daughter bought her car here and we will be bac informative and was able to answer with ease every question we had. I bought a car here before and my daughter bought her car here and we will be back for more. We left out without any questions. Joslyn is a most pleasant sales person. Mark Ott was also very pleasant and easy to talk to and listen to. Dennis volunteered information on topics we never would have thought of asking about. I really can't say enough about all three of these wonderful people. Thank you so much Advantage Chevy More
by rhornbakersr
June 09, 2013
very easy to deal with. straight forward and honest, brought the car in from other location to allow my wife to see, worked hard to make the deal acceptable to both of us. shook hands and knew the deal brought the car in from other location to allow my wife to see, worked hard to make the deal acceptable to both of us. shook hands and knew the deal was complete with no surprises, filled the tank and washed it even though it was raining and buffed out a scratch we found a couple of days later. an all around great experience!!! More
by chrisphillip
June 08, 2013
Great service, friendly, welcoming attitude! Steve made sure we understood all the aspects of the car; he offered to show us again if we had problems. sure we understood all the aspects of the car; he offered to show us again if we had problems. More
by CarmelaGon
May 29, 2013
Best experience ever!!!! I went to two other dealers and had a bad experience with trying to get a new car. They wanted to much and was not very friendly. The team at Advantage Chevrolet of Hodgkins had had a bad experience with trying to get a new car. They wanted to much and was not very friendly. The team at Advantage Chevrolet of Hodgkins had a very respectable team and i would recommend to anyone. More
by AnthonyLW
Employees Worked With
Other Employees :
Mark Brown, Mark Ott, Greg Stoll
May 25, 2013
Everyone was nice there. The only bad thing was that we had to wait for a long time for certain things to be done. They were helpful in answering the questions we had and having the car I wanted. They were had to wait for a long time for certain things to be done. They were helpful in answering the questions we had and having the car I wanted. They were also good at making sure everything was set up in my car before I left. More
by krehn7
Employees Worked With
Tony Wyatt
May 23, 2013
I had a great experience with Advantage Chevy. Thanks for Tony Wyatt and Mark Brown making me the happiest girl in the world. I love my Malibu. Thank you all for everything. Alicia J. Tony Wyatt and Mark Brown making me the happiest girl in the world. I love my Malibu. Thank you all for everything. Alicia J. More
by Alicia_j
Employees Worked With
Mark Brown, Mark Ott, Tony Wyatt
