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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
1,830 Reviews

1,830 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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July 20, 2021

OnStar messed up my "infotainment" system and was unable to fix it. I had purchased the car at a dealer several hours away, but Advantage still take care of me and fixed what someone else broke. Thank you More

by S2wal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Bocchiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Len Paluch | lpaluch@advantagedealer.net

July 20, 2021

No no no Nono no o m m m m m m m m m m m m m m mm m m m m m More

by szumzoom1221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Andrade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Advantage Chevrolet of Hodgkins responded

Thanks for the great rating. We're pleased that everything went well for you. Sincerely, Len Paluch | lpaluch@advantagedealer.net

July 20, 2021

My vehicle was ready as promised. The staff is friendly. The work was going to require more time than was left that day, so I had the option of getting a rental car or bringing it back in the morning. More

by maryntiger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Advantage Chevrolet of Hodgkins responded

Thanks for the great rating. We're pleased that everything went well for you. Sincerely, Len Paluch | lpaluch@advantagedealer.net

July 19, 2021

While my experience the first 3 visits was not great, the problem was resolved finally and Felipe went to bat for me and worked with management. On the 2nd visit for the same issue, they should've asked abo More

by Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich, Owen
Jul 22, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Len Paluch | lpaluch@advantagedealer.net

July 19, 2021

I was treated with friendly comprehensive and courteous service, from the service agent to the mechanic and finally the cashier. I feel well attended to. More

by Janet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Pantoja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Advantage Chevrolet of Hodgkins responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Len Paluch | lpaluch@advantagedealer.net

July 19, 2021

They "fixed" one of the issues I had since I purchased the car after my warranty expired. Mind I asked about it while under warranty. More

by ADORAM4634
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carolina Wetzel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Len Paluch | lpaluch@advantagedealer.net

July 19, 2021

they have yet to figure out the navgation setting on my auto had it in for service and they could not resolve gm could not give me a update for my car north star could not actvate More

by karnoscakt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Bocchiere
1.0
This rating includes all reviews, with more weight given to recent reviews.
George Cecala
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Cunningham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bednarz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brennan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Andrade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : richard hurta , Alexander Becker, Adrian Gomez, Aaron Dolan
Jul 22, 2021 -

Advantage Chevrolet of Hodgkins responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Len Paluch | lpaluch@advantagedealer.net

July 17, 2021

Very helpful and knowledgeable of what services were needed to my vehicle. I will definitely be coming back for future service visits. I I I More

by antgar2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

July 16, 2021

I have been very pleased with Advantage Chevy every time I have been there I feel like they take care of there customers better than most other dealers I have been to.Great dealer sales,service .AAAA. More

by RCASTLE27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Jul 21, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

July 16, 2021

I had a good experience with Owen as my service advisor at Advantage Chevrolet in Hodgkins, IL. I'd give him five stars, but he isn't listed below. More

by teacherpaulson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Owen
Jul 21, 2021 -

Advantage Chevrolet of Hodgkins responded

Hi, and thank you for this great review! We're happy to hear that Owen took care of you! They are a great asset and we appreciate all that they do. Sincerely, Len Paluch | lpaluch@advantagedealer.net

Jul 22, 2021 -

teacherpaulson responded

I had a good experience with Owen as my service advisor at Advantage Chevrolet of Hodgkins.

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