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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,201 Reviews

2,201 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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April 13, 2021

Simple easy service. Just had an oil change but everything went swimmingly. Spent about an hour to grab lunch and everything was all set when I got back More

by DanB386
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

April 13, 2021

Arrived on time. service Dept they took my car I went to the waiting room.and in a timely manner it was ready to go.Thank you service team. Keep down what you are doing More

by Mo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Advantage Chevrolet of Hodgkins responded

Mo, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Len Paluch | lpaluch@advantagedealer.net

Apr 16, 2021 -

Mo responded

Np thank you

April 13, 2021

Polite greeting no waiting to go over what I needed done. Service was completed quickly. There was no pressure to have other work done which I appreciate. More

by chuckjones0249
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Advantage Chevrolet of Hodgkins responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Len Paluch | lpaluch@advantagedealer.net

April 13, 2021

I received a recall in the mail so I took my vehicle to get it fixed. Upon return from being fixed, I left but immediately discovered the check engine light was on. So I took my vehicle back to get it chec More

by sullivan277
Recommend Dealer
No
Employees Worked With
A woman in service--not sure of her name
Apr 15, 2021 -

Advantage Chevrolet of Hodgkins responded

Hello, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact me to get in touch so we can work towards an understanding. Thank you. Sincerely, Len Paluch | lpaluch@advantagedealer.net

April 12, 2021

Everyone I encountered during my visit was courteous, knowledgeable and helpful. My service problem was resolved quickly and to my satisfaction. Advantage will get all my car business for service and sal More

by EARL.MORRISSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Hamby
Apr 15, 2021 -

Advantage Chevrolet of Hodgkins responded

We appreciate your kind words, Earl. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Len Paluch | lpaluch@advantagedealer.net

April 10, 2021

Fantastic dealership..wonderful people to due business with...will always promote this dealership and continue my business with ADVANTAGE CHEVROLET in Hodgkins IL.. always good! More

by sexydreadz32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joslynn Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcy Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gail Thompson, Valerie Tromiczak
Apr 21, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

April 09, 2021

Purchased the ceramic coating from dealership, the company they used was horrible. The dealership had my truck buffed, and fixed the problem that the ceramic coating company caused. More

by CAR129
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Advantage Chevrolet of Hodgkins responded

I do apologize for the initial difficulties you experienced. I'm glad to hear that things have been smoothed over. It is imperative to us that we make each experience painless and efficient. Please let us know if there is anything else you'd like to discuss. Sincerely, Len Paluch | lpaluch@advantagedealer.net

April 09, 2021

I do not write mandatory reviews. I was satisfied with the service dept, but this is not brain surgery. Carolina did her job well. Prices at Advantage are high, no getting around it. Drive in, prepare to More

by cheapskate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

April 09, 2021

The best place for service, the great professionals who knows have to treat to the costumers, always ready for answers any question and explain with friendly aptitude. More

by Gustavo Munoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Tromiczak
Apr 14, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Len Paluch | lpaluch@advantagedealer.net

April 09, 2021

everything was ok, was faster and they called me when my car was ready to pick up, and when I get to the dealer. I don’t have to wait a lot. More

by ALICIAUHL12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

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