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Advantage Chevrolet of Hodgkins - Service Center
Hodgkins, IL
2,211 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,211 Reviews of Advantage Chevrolet of Hodgkins - Service Center
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January 16, 2021
I already did a review I do not want to leave extra reviews sending me 5000 emails. I really think about not going back to expand and Chevrolet due to the emails!! reviews sending me 5000 emails. I really think about not going back to expand and Chevrolet due to the emails!! More
by NSANTANA1023
Verified Customer
January 16, 2021
Went to dealer for a recall. I waited there for three and half hours. Original estimate to do work was less than one and half hours. After waiting for awhile they called me to ask if I would like to replace half hours. Original estimate to do work was less than one and half hours. After waiting for awhile they called me to ask if I would like to replace some belts for $160.00. I told them tech said belt was good on the video inspection. He replied, these are different belts. I told him no which was the end of phone call. I Get another call telling me that we will only charge you for the parts which was $88.00. I said ok. He then proceeded to tell me, that they already installed parts without asking me first which was the end of call. I stood in the waiting room waiting for someone to tell me come and get your vehicle no one did. Half hour after the service department left which I didn't know I went up to the counter to find out if it was ready. Why yes the lady replies didn't any one tell you. No. While waiting in waiting area several employees past me. No one asked if someone was taking care of me. I felt like they didn't care about me, More
by Rich
Employees Worked With
Edwin
January 16, 2021
I did not or will not have service there. They screwed me over on buying a car and then the time I did have service there for a warranty part. They told me that the throttle body needed to be cleaned and whe over on buying a car and then the time I did have service there for a warranty part. They told me that the throttle body needed to be cleaned and when they did it and I got the car back it ran like crap. I will never go there for any service ever. More
by JAMESINGALLS69
Employees Worked With
Don’t remember, and don’t care
January 15, 2021
My experience has always been great !! During this pandemic some customers can be uncomfortable. Social distancing was a plus. The service department staff was very professional. I forgot another pandemic some customers can be uncomfortable. Social distancing was a plus. The service department staff was very professional. I forgot another person name but all staff were excellent. More
by GWWEEZY3
January 15, 2021
Schedule was met and they were ready when I got there. They sent video of all area on the check and finished the car in the time frame we discussed. They sent video of all area on the check and finished the car in the time frame we discussed. More
by Aljc7260
Employees Worked With
Robert Sigrist
January 15, 2021
I really like the people at Advantage, my husband passed in 2019, and they were very kind to me and understanding that I wasnt useed to doing the things he took care of. in 2019, and they were very kind to me and understanding that I wasnt useed to doing the things he took care of. More
by cside3459
Employees Worked With
Valerie Tromiczak
January 14, 2021
I will NEVER return to Advantage Chevrolet again. I was falsely accused by the cashier of taking a video of her. Horrible Customer Service. I will give my money to Webb Chevrolet in the future. falsely accused by the cashier of taking a video of her. Horrible Customer Service. I will give my money to Webb Chevrolet in the future. More
by mertzdd
Employees Worked With
Carolina
January 14, 2021
I ask to check a noice coming from my breaks and I was inform that breaks were good But the noise still there when you press the break pedal. Very poor inspection inform that breaks were good But the noise still there when you press the break pedal. Very poor inspection More
by gcruz5952
Employees Worked With
Valerie Tromiczak
January 14, 2021
robert the service writer, and the mechanic, were both very helpful in explaining what the car issue was and figuring out the best course of action. robert also called ally and worked out the terms of th very helpful in explaining what the car issue was and figuring out the best course of action. robert also called ally and worked out the terms of the insurance policy. thanks, andrew. More
by ANDREW.GROSSMANN433
Employees Worked With
robert sigrist
January 14, 2021
did what they said they would do in a short amount of time. The torque conveter was bad and had to overnight the part in and had the truck ready the next day. time. The torque conveter was bad and had to overnight the part in and had the truck ready the next day. More
by YAKEY6
Employees Worked With
Mike Krupinski
