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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,139 Reviews

2,139 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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November 24, 2023

Waited over 4 hours for an oil change that I had an appointment for. Good work on the car, but horrible customer service More

by Lisama0729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felipe Alfaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Tena
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Nov 27, 2023 -

Advantage Chevrolet of Hodgkins responded

I appreciate you taking the time to share your experience with our service department, Lisa. Here at Advantage Chevrolet of Hodgkins, I like to ensure that each and every vehicle is given the utmost attention to detail. I would like to speak to you about your experience, please feel free to reach out to me at any time. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 22, 2023

It was a bad experience my 2015 Silverado engine is garbage went bad at 90k More

by rayraycpd153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carolina Wetzel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us, Ray. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 22, 2023

good service, good service, good service, good service, good service, good service, good service, good service More

by merohe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 21, 2023

Great dealership all around. I purchase and service all my vehicles at Advantage Chevy and will continue to do so. More

by mike@fandgroofing.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

Advantage Chevrolet of Hodgkins responded

Mike, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

November 19, 2023

I always have a good experience here. It is apparent that customer satisfaction is a priority. More

by RODRIGUEZELICIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2023 -

Advantage Chevrolet of Hodgkins responded

Elicia, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 17, 2023

I purchased a vehicle from several states away. The sales representatives were outstanding. Went above and beyond in keeping me updated on the vehicle and answered all my questions. Very importa More

by aj661900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan, Caitlyn, Dennis
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Nov 20, 2023 -

Advantage Chevrolet of Hodgkins responded

At Advantage Chevrolet of Hodgkins, I am always here to make your dreams come true and will be here to help when it’s time for service on your car. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

November 17, 2023

Patrick was very professional for a young gentleman. Everyone I encountered was Very courteous I really like the video download with my inspection. Would definitely recommend More

by gholford72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking time out of your day to share your experience with everyone. I believe in attentive and professional customer service and I'm glad that Patrick made such a great impression on you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 17, 2023

Though service was slow, Patryk kept me informed along the way. It helps too that the dealership is close to a bunch of shopping centers to burn time. More

by swerenfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Advantage Chevrolet of Hodgkins responded

I am glad to hear that your visit was an overall positive one. Please contact me if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 16, 2023

THE INSTALLATION OF THE PARTS I ORDERED WHEN I PURCHASED THE VEHICLE WENT VERY WELL. THE SERVICE DEPARTMENT REPRESENTATIVE WAS EXCELLENT!!!! More

by kjgd57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2023 -

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 15, 2023

Excellent and friendly service they always make you feel like family and always answer your questions More

by romanaidee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Bear and Juan Martinez , Cynthia Tena
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Nov 17, 2023 -

Advantage Chevrolet of Hodgkins responded

Roman, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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