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Advantage Toyota Valley Stream

Valley Stream, NY

4.3
4,626 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,626 reviews

February 27, 2023

Have been coming to this dealership for over 15 years because of people like Femi and Frank that make leasing a car a pleasurable experience More

by mville152
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Femi Osewa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Advantage Toyota Valley Stream responded

Thank you so much for your kind words, mville152! We are so pleased that you have been coming to us for 15 years. We are especially grateful for your appreciation of Femi and Frank, who strive to make our customers' experience with us a positive one.

February 27, 2023

Was a client for years but this last interaction was not good. I was given erroneous information and made my purchase a unconfortable situatiin. Bamba was very nice, the rest not so good. More

by bthillet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Erinson Duran
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Bamba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to share your feedback. We apologize if the information you were given was not correct and that your experience with us was uncomfortable. We strive to provide our customers with the best possible service, and we will take your feedback into consideration.

February 27, 2023

Basil was able to meet all my needs professionally and advised me very well on the vehicle I needed. More

by BANIRD20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shermica Malcolm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Basil Rabie
Feb 28, 2023 -

Advantage Toyota Valley Stream responded

Thank you for your kind words, BANIRD20! We are so glad that Basil was able to meet your needs. We appreciate your business and look forward to seeing you again soon.

February 27, 2023

Good customer service. Staffs was professional and courteous. They were knowledgeable how the product and services that was offered. More

by marlenemartin21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Advantage Toyota Valley Stream responded

Thank you for your review, Marlene! We are happy to hear that our staff was professional and courteous. We pride ourselves on offering knowledgeable customer service. We appreciate your feedback.

February 26, 2023

Basil was excellent throughout the entire process. He listened to what my needs were and cared that I was happy with all parts of the process. All of the staff, including Frank, guided me along the wa More

by afcayamcela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Pugliese, Basil Rabie
Feb 28, 2023 -

Advantage Toyota Valley Stream responded

Thank you for your kind words about Basil and Frank. We strive to provide excellent customer service and we are delighted to hear that you had a positive experience. We appreciate your review and thank you for choosing Advantage Toyota.

February 26, 2023

Quick, friendly service on a recall. However, there are always "recommended" services that really don't need to be done, and all at exorbitant prices. That leaves a bad taste for what More

by carlbarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to review our service. We strive to provide our customers with the best possible service, and we apologize if you felt that our recommended services were too expensive. We will take your feedback into consideration for future visits.

February 25, 2023

Online recall schedule process although properly navigated produced an appointment not suited for the required work. Had to be manually cancelled and rescheduled. More

by richard.steingart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Advantage Toyota Valley Stream responded

We apologize for the inconvenience you experienced with our online recall appointment scheduling process. We strive to provide the best customer service and we thank you for bringing this to our attention.

February 23, 2023

Dealership had Good service and good communication. I Will go back in the future for service and if I have a problem. More

by fgolbig77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Advantage Toyota Valley Stream responded

Thank you for your kind review of Advantage Toyota! We are grateful for your support and look forward to your future visits.

February 22, 2023

was very pleased with Celine very pleasant process was faster than i expected thank you More

by DLIBMAN6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2023

Celine Zollinger is outstanding. She is friendly, smart, professional, and efficient. Toyota is fortunate to have her in their service department.We specifically use this Toyota de More

by COMPMAN01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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