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Advantage Toyota Valley Stream
Valley Stream, NY
4,626 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck -
Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit.
We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai.
Enjoy satellite tunes and down piping hot coffee or tea while you're here.
We have your wheels and we have your back!
Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,626 reviews
February 07, 2023
Good service long wait time. Good customer service and friendly staff. Would recommend to family and friends. Good customer service and friendly staff. Would recommend to family and friends. More
by DGIETSCHIER
Verified CustomerEmployees Worked With
February 07, 2023
My experience with Advantage Toyota has always been great with 2 exceptions: 1) The limited schedules you have for repairs/servicing is not conducive for those that work since you offer 8am-1pm to make appo with 2 exceptions: 1) The limited schedules you have for repairs/servicing is not conducive for those that work since you offer 8am-1pm to make appointments. Nothing later. The only other option is to possibly do a Saturday. With all the cars you sell, and all the people you have to service, wouldn't it be prudent to extend your hours rather than reduce them? You used to have full weekends! 2) You need to upgrade your IT software because you are currently not able to reconcile your databases. I am contacted by e-mail, text, and phone, and although I respond to one, I am still contacted by the other two with the same question. I respond to the 2nd, and still contacted with the 3rd. This is annoying! on my history, it shows the autos I have had through Advantage Toyota, but it should also show when I returned the lease, so when I make the appointment, I am not asked about my 2016 Toyota, which was returned 2 Toyotas ago! I speak with the representative on the phone asking me to set up an appointment, but I had already done so online, then confirmed by text and e-mail, and still received a call about it. This is crazy. You need to be able to reconcile the information so it is updated in real time. Otherwise, Andy and Celine are the tops! More
by Jack47k
February 06, 2023
Dealership staff was great, professional and listened to all complaints and addressed them to my satisfaction. I would recommend this dealership to any one who wants to purchase Toyota vehicle. all complaints and addressed them to my satisfaction. I would recommend this dealership to any one who wants to purchase Toyota vehicle. More
by AFUAMK2
Employees Worked With
February 04, 2023
The service was great, the service personnel was good and was very helpful.thank you was very helpful.thank you More
by summer01baby
Employees Worked With
February 03, 2023
Thanks, thanks, thanks a lot ; did you know, you are the best in New York !!! best in New York !!! More
by osnacauguste
February 03, 2023
Always a great experience from the time I got there to the time I left. the time I left. More
by jwells15
February 01, 2023
The service was good, the wait wasn't too long but I didn't appreciate having to come back a 2nd time to get the problem fixed. Overall, it was a good experience. didn't appreciate having to come back a 2nd time to get the problem fixed. Overall, it was a good experience. More
by Rhonda
Employees Worked With
January 31, 2023
From the first moment i stepped in to the dealership to the last second i was there the most friendly and knowledgeable sales person Mohamed Bamba was there for us. Very good experience with all the staff the last second i was there the most friendly and knowledgeable sales person Mohamed Bamba was there for us. Very good experience with all the staff in the dealership. But Mohamed is the best. Will definitely recommend him and Advantage Toyota to all my friends. Next car I am buying from him. More
by leongor69
January 29, 2023
They failed my vehicle inspection, because the claimed my car computer did not release emission info to their computer. They removed the original inspection sticker (which had about 8 months left before expi car computer did not release emission info to their computer. They removed the original inspection sticker (which had about 8 months left before expiration), and told me after the vehicle was released to me, that they we unable to generate a new sticker, because they they failed the inspection. They wanted to charge me to Diagnose the problem. Took my vehicle to another inspection site, where the car passed without any problem. I ended up paying for the inspection twice. More
by JZHPOWER
Employees Worked With
