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Advantage Toyota Valley Stream

Valley Stream, NY

4.3
4,632 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,632 reviews

October 24, 2022

I like this Service Center - professional and friendly. Thank You. I will recommend this Service Center to my friends and Family. More

by Tatyana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Advantage Toyota Valley Stream responded

Tatyana, thank you for your kind review and recommendation! We are glad to hear you had a great experience with us and we look forward to working with you again!

October 24, 2022

ME PRESUPUESTARON UN TOTAL DE 1600. 00 DOLARES MAS TAX Y AL RETIRAR EL CARRO ME COBRARON 2267.63 U$D , UNA ESTAFA ,SI VAN DEJEN MAS QUE EN CLARO LO QUE VAN A PAGAR AL RETIRAR EL CARRO, A More

by Francisco Vivas
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frantz Casimir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Advantage Toyota Valley Stream responded

Francisco, lamentamos leer tu reseña, ya que no es un comentario típico de Advantage Toyota. Nos esforzamos por brindar a todos un servicio excepcional, sin importar lo que puedan necesitar. Nos disculpamos por la falta de comunicación que provocó su frustración y si desea hablar más directamente sobre su experiencia, comuníquese con nosotros en wecare@aagny.net. Nos gustaría aclarar cualquier inquietud que pueda tener.

October 23, 2022

As always, the service was impeccable and the hospitality was extremely amicable. I will continue to be dedicated to Advantage Toyota servicing my car. More

by Kitty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Dussap
Oct 28, 2022 -

Advantage Toyota Valley Stream responded

Thank you for your kind feedback and 5-star rating, Kitty! We are glad to hear we have been able to provide you with such great experiences and we look forward to working with you again, should you need any assistance in the future!

October 22, 2022

I would recommend BUT I give you a heads up. Michael Sealys (sales person) was super cool and not pushing us around, that is important to us. Before we left the dealership, we agreed on leavin More

by ALFAROC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sealys
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Advantage Toyota Valley Stream responded

Hi ALFAROC. Thank you for reviewing us. We hope you can give us another chance to deliver a better level of service as we strive for excellence and hope we can turn this experience around. Please reach out to us at wecare@aagny.net so we can further discuss. Thank you!

Oct 26, 2022 -

ALFAROC responded

As of today, 10/26/22, I do not see myself getting another vehicle there. My wife and used a dealer near us but left them because of the way we were treated. I figured it would be different with Toyota but that has not been the case so far. Care to share what there is to discuss? My error o rmistake was not getting a copy of the initial agreement, I figured I trust the dealer but clearly I was wrong. That mistake did cost me an additional $2000.

October 22, 2022

It's always a great experience. The cappuccino machine works and the space is spotless! More

by MrsBeatty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Advantage Toyota Valley Stream responded

We appreciate your kind feedback of Advantage Toyota and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again.

October 20, 2022

The service is always great! Everyone is friendly and helpful. Took my car to get it's first service and was totally satisfied! More

by anabispat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Basil Rabie
Oct 25, 2022 -

Advantage Toyota Valley Stream responded

Thank you for sharing your glowing 5-star review with us, Ana! We will be sure to pass on your kind words to our team here at Advantage Toyota. Please don't hesitate to reach out with any of your future car needs.

October 19, 2022

This dealership is the best i will recommend to anyone to go there the staff are very sweet More

by BLAISEJOSIANE10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Basil Rabie, James Murphy
Oct 24, 2022 -

Advantage Toyota Valley Stream responded

We are grateful that you took the time to recognize our wonderful team here. Thank you for recommending us to others. We are honored to have you as a member of the Advantage Toyota family, and look forward to assisting with any of your future car needs!

October 19, 2022

Great service at service department especially my advisor William Baumgardener. He's always providing exceptional service. More

by fundikramadhani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Advantage Toyota Valley Stream responded

We will be sure to pass on your kind words to William and the rest of our service team! We are dedicated to providing everyone with our teams' exceptional skills and services and we are delighted to hear our hard work pays off. Please do not hesitate to reach out should you need any assistance in the future.

October 19, 2022

Andy and Celine are always a pleasure to work with and true professionals. Svc was done quickly. More

by Jack47k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shante on the phone 5 stars
Oct 24, 2022 -

Advantage Toyota Valley Stream responded

Jack, we are dedicated to providing everyone with our teams' exceptional skills and services and we are delighted to hear our hard work pays off. We will be sure to pass on your kind words to Andy and Celine! Please do not hesitate to reach out should you need any assistance in the future.

October 18, 2022

Windaus and Robert were very helpful. They listened to our concerns, needs, and wants. We will definitely return. More

by principessa4278
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert, Windaus Louie
Oct 24, 2022 -

Advantage Toyota Valley Stream responded

Principessa4278, thank you for your great review! We are delighted to hear Windaus and Robert we were able to help you out so much and we will be sure to pass along your kind words. Please do not hesitate to reach out whenever you need any assistance in the future!

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