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Advantage Toyota Valley Stream

Valley Stream, NY

4.3
4,623 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,623 reviews

February 24, 2022

dropped my car off because the heater would not turn off that was replace then the engine light was on when i picked it up still on when i took it back they took off the engine light but was back on 15 mint More

by TRISHA97834
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2022

Staff was friendly and helpful. Service was complete without any issues. Happy to recommend to others More

by CPA1TAX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Advantage Toyota Valley Stream responded

Thanks for the 5-star review and kind words! We pride ourselves on good, quality work in a timely manner and we're glad to know that this was reflected in your experience.

February 24, 2022

Margie was great! Professional and courteous! I’m very appreciative when she is the person taking care of me More

by nurse_carina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Advantage Toyota Valley Stream responded

We're glad you can expect great services and experiences here with us! We will pass on your compliments to Margie on a job well-done. Thank you for sharing your feedback and leaving us a 5-star review at Advantage Toyota.

Aug 03, 2023 -

nurse_carina responded

Great service! Attentive! I feel I have a voice and my needs are understood !

February 24, 2022

Good service the maintenance team are nice and helpful in all the questions I asked finished in the estimated time More

by EBNARCIDA
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Advantage Toyota Valley Stream responded

We're glad to know that you have been able to count on us to provide a great service experience, and look forward to working with you again in the future!

February 21, 2022

Very clean professional and welcoming easy to navigate through whatever department needed to accessed..sale personel were very professional and easy to get along with along with the service department..mo More

by COUVA1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shermica Malcolm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Ocasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frantz Casimir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Advantage Toyota Valley Stream responded

We're grateful for the 5-star review and kind words and will be sure to pass them along to Andy. Knowing that we are providing outstanding service is what we love to hear!

February 21, 2022

Service department personnel did an excellect job as always. Completion time of the service was within ten minutes of the estimate. More

by unknownguy51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celine
Feb 25, 2022 -

Advantage Toyota Valley Stream responded

Thanks for the great review and kind words! We're glad to hear that your service was completed in a timely manner.

February 21, 2022

Great service. Every worker that I encountered was very friendly and explained everything well to me, More

by cchin12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Advantage Toyota Valley Stream responded

Being able to provide excellent service every time is what we're here for! Please don't hesitate to reach out if there is anything else we can do for you.

February 20, 2022

service rep kept all my maintenance details simple to understand and straight to the point as to what service was necessary and what was not. More

by Lhuddy08
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Advantage Toyota Valley Stream responded

We're glad to hear that your service experience was worthy of 5-stars. Thanks for the great review!

February 19, 2022

Salesperson was knowledgeable and professional. He was agree to all my conditions and prices that was a main reason I bought a car from this dealership. Service was fast and pleasant. I’m very sa More

by MIKAS46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sealys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Advantage Toyota Valley Stream responded

We appreciate the honest feedback and 4-star review for Advantage Toyota. We believe clear communication leads to satisfied customers and we're happy to know our efforts are recognized! Thank you for your support, and we hope to assist you again in the future with any of your car needs.

February 18, 2022

Sales rep never got back to me after initial inquiry on the vehicle, poor customer service. Won’t shop there again. More

by do413
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sy
Mar 05, 2022 -

Advantage Toyota Valley Stream responded

Hello, I want to apologize for the negative experience you had here at Advantage Toyota. We would love to hear more about what made your customer service experience a poor one. It will help us see what we can do to salvage our relationship, and also how to improve on future customer service. Please contact sales manager Daniel @ dblank@aagny.net to further discuss.

Mar 05, 2022 -

do413 responded

I inquired about a vehcile for sale and then no one ever got back to me, that’s what made it poor. Thanks.

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