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Advantage Toyota Valley Stream

Valley Stream, NY

4.3
4,629 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,629 reviews

February 15, 2021

The finance manager who took care of my purchase, his sales tactics has much to be desired. I asked the sales manager and my sales rep what the finance rate will be, both guys told me that they don't k More

by Roguediver
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Edward Flores
1.0
This rating includes all reviews, with more weight given to recent reviews.
Femi Osewa
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Advantage Toyota Valley Stream responded

We apologize for any miscommunication that may have caused any frustration. It seems as though there may be questions we can answer in more specifics for you. We encourage you to reach out to us at wecare@aagny.net to share your concerns, so we may address any questions promptly. Thank you for your feedback.

Mar 18, 2021 -

Roguediver responded

I don't think there was any miscommunications, it's more like your F&I manager is more into shady profits for the dealership. My mistake was I didn't look up the cost of the mats online but instead I kept asking your guys how much is dealer cost, and nobody seemed to know what the price was until it was already part of the sales document. As far as the additional $167 on top of the out the door price, it's totally xx, out the door price is simply what it states, "OUT THE DOOR PRICE", there's no added tax on top of that. I'll just put this experience as a learning experience on what not fall for the next time around, in fact, this won't happen again because I won't be back for another car from this dealership. As far as the finance package your F&I guy thinks he got me on, I'm refinancing for a 3 year term for almost half with my credit union. I'm sure this dealership has some upfront stand up people, but one bad apple can ruin the whole bunch as far as the public view is concerned.

February 14, 2021

Great experience Basil is the best he helped us so much to make the best choice for our family. Very happy with the purchase will definitely be back again in the future. More

by Enas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basil Rabie
February 14, 2021

After leaving Toyota Advantage for my car service. My car engine light came up and now I would have to go back once again for another service. More

by ONOKS2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis Cobbs
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2021

Very good like this Toyota customer services Very good like this Toyota customer Very good like this Toyota customer Very good like this Toyota customer service More

by mjqnyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frantz Casimir
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2021

Very bad experience,it is my nightmare beginning even my parents my family!The sale is a lier,he lied to me.What he said and what he promise were not exactly true,he is not professional at all. I have been More

by WEICHEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
CHUNG(WINDAUS)LOUIE
February 10, 2021

We can’t thank Eddie and Mike enough for staying late and helping us. We love our new cars and being part of the Toyota family. More

by chuckster193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Miller
February 08, 2021

Very professional. I got regular maintenance work done and a wheel alignment. The place wasn't crowed allowing social distance while you wait. As usual comfortable chairs, WIFI, Big Screen TV and charger More

by Bigcoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2021

Go in on scheduled time and Called us when oil change service is finished. Nice, 5 stars but can improve on the time, oil change took about 90 mins. Don't know how many cars in front of us, but if time c More

by MUQ7COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2021

I really have to say that this Dealership is the best. my experience was awesome friendly and very professional staff. If you are looking to purchase I definitely recommend these guys. Number one in my book More

by BRYAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2021

Very helpful and very nice work with you to get the best deal! Never feel rushed or push on something I don't wanted. Would come back for another car here. More

by WILLROB080996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erinson Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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