Advantage Toyota Valley Stream

The salesman and the financial advisor was very nice, they really know what they doing. Wasn’t disappointed. I would recommend this place to my friends. they really know what they doing. Wasn’t disappointed. I would recommend this place to my friends. More

I brought my vehicle in for service todayat 10:40 am and after being there for 2 hours I was told my keys couldn't be found to bring my car inside to be serviced. So a representative asked me to walk with after being there for 2 hours I was told my keys couldn't be found to bring my car inside to be serviced. So a representative asked me to walk with them to my car to see if the keys were inside but after walking the entire dealership my car was no where to be found. The representative that was assisting me Margie Bonel did everything she could and left no stone unturned to try and locate my vehicle and keys. After an hour she informed the service manager Frantz Casimir that my car couldn't be found and he nonchalantly told her to call the police. After being informed of the situation he never left his office to come to speak to me or even inquire about what was being done to find my car i had to ask to go in his office and speak to him and he told me the same thing to call the police. I was infuriated at how uninterested he was about them losing my car. While in his office a porter comes in and says that my car was found at enterprise rental car .. How do you lose a whole car is my question.. I don't feel that Mr. Casimir treated this situation properly and didn't show any concern when his service center gave my car away without verifying it was the correct vehicle. I don't feel that I was compensated properly for all the inconvenience that this situation caused. I literally was there from 10:40 am until 4:30 pm UNACCEPTABLE! It will not be returning to this service center again. More

Took my car on time as scheduled. Completed required work in a timely fashion. Visit was very smooth considering the unnecessary hurtles forced upon small businesses in NY in a timely fashion. Visit was very smooth considering the unnecessary hurtles forced upon small businesses in NY More

Car came in for inspection and service. Some of the tire mounts had to be checked also. All done in efficient time and done correctly. mounts had to be checked also. All done in efficient time and done correctly. More

Kudos. The service was courteous, professional, and calming this virus affected holiday season when nerves are prone to be frayed. Keep up the good work. calming this virus affected holiday season when nerves are prone to be frayed. Keep up the good work. More

Too expensive... cost me $1000,to fix my car with only $140 material... and I take my car for service every 6 months there.. 2013 with only 24000 miles... $140 material... and I take my car for service every 6 months there.. 2013 with only 24000 miles... More

I love working with william in your service department always a pleasure he his very knowledgeable know is work so when you are dealing whit someone who knows what they are doing it makes it very easy i w always a pleasure he his very knowledgeable know is work so when you are dealing whit someone who knows what they are doing it makes it very easy i would recommend him any anytime to friends and family More

This is my second lease at this dealership and it was, by far, a much better experience than my initial/first due to a great saleswoman, Stacy Carter, and great Finance Manager, Eddie Flores. Am only giving far, a much better experience than my initial/first due to a great saleswoman, Stacy Carter, and great Finance Manager, Eddie Flores. Am only giving it 4 stars for now as I am waiting to see if their service department has improved with the new management (lines/waiting times, WITH appointments, were horrendous!). More

Andy knew exactly what to do he also keep you well informed about what is going on with the car 🚗 Andy is the best ever informed about what is going on with the car 🚗 Andy is the best ever More

Since something like a year ago I has been kindly assisted by Celine Zollinger every time that I need to take my car to service. Thank you so much! assisted by Celine Zollinger every time that I need to take my car to service. Thank you so much! More