Advantage Toyota Valley Stream

I was told I had one complementary service left by email. Four days later I made an appointment to service the vehicle and they told me that that was not applicable. I have services multiple vehicles there Four days later I made an appointment to service the vehicle and they told me that that was not applicable. I have services multiple vehicles there and will no longer do so. Very disappointed in their handling of a long time customer. More

Due to their scrivener's error my paperwork reflects an XLE although i drove off the lot with an LE. Horrible service from their reps. Toyota Financial says the car on paper should be what i am driving. If XLE although i drove off the lot with an LE. Horrible service from their reps. Toyota Financial says the car on paper should be what i am driving. If everyone on Advantage's side and the dept that approved had been paying attention my paperwork would be correct or they should correct it by providing the vehicle that is reflected on legal contract, scrivener's error or not! Left various messages for GM and never got a call back. Car was purchased on Aug 13. Spoke to other reps from other Toyotas and even they said i was being overcharged for the basic trim. Horrible. When they finally responded it was after the vehicle accumulated necessary mileage for them to avoid honoring my request. SMH. Unacceptable. More

I took my car in for routine servicing and as usual I have no complaints. It was a bit of a long wait but it was very doable. The staff were pleasant and very helpful. have no complaints. It was a bit of a long wait but it was very doable. The staff were pleasant and very helpful. More

It was a very good experience. I didn't have to wait long which is very important. Everyone was nice and they were really fast with getting it done. which is very important. Everyone was nice and they were really fast with getting it done. More

Always treated professionally - my favorite service center From the first time I used them, these people have never deviated from going above and beyond my needs center From the first time I used them, these people have never deviated from going above and beyond my needs More

There were two small scratches in my car that was not there before otherwise Andy was very nice and explained what I need to expect well. there before otherwise Andy was very nice and explained what I need to expect well. More

Took my car for service, on its return, a crack was on the front window, the manager was very professional and helpful, the matter was taken care of and my screen is being replaced. the front window, the manager was very professional and helpful, the matter was taken care of and my screen is being replaced. More

I hate car dealerships and the process of leasing. I’ve also had terrible experiences with Toyota. On top of that, I’m a drama queen and a very difficult customer. The guys at Advantage such as Basil were also had terrible experiences with Toyota. On top of that, I’m a drama queen and a very difficult customer. The guys at Advantage such as Basil were very patient and professional with me, even when I cursed at them out of frustration. I really appreciate it. More

Good service , but it takes too long to service the car. But overall the service was very good . The sales person was very nice guy . But overall the service was very good . The sales person was very nice guy . More

I was there for seven hours the end they told me a flat tire I was so upset I left without luck with my flight tires tire I was so upset I left without luck with my flight tires More