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Advantage Toyota Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.3
4,631 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,631 reviews

May 04, 2025

They took care of my car, completed the repair in record time. I will definitely return to address the other issues. More

by PRMMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Advantage Toyota Valley Stream responded

Thank you so much for the great feedback! We're glad we could get your repair done quickly and that you’re planning to come back. We look forward to helping with the other issues and keeping your car in top shape!

May 06, 2025 -

Advantage Toyota Valley Stream responded

Thank you for your kind words! We’re glad your appointment went smoothly and that Akin was able to answer all your questions. We appreciate your trust and look forward to serving you again!

May 03, 2025

This is the second time here on a Saturday and it seems that the sales manager does not have any respect for kids waiting with their parents in service. The meeting is going on but she is using all these F More

by Ravisulaiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shermica Malcolm
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2025 -

Advantage Toyota Valley Stream responded

Thank you for bringing this matter to our attention. We sincerely apologize for the unpleasant experience you and your family had during your recent visit to our service department. We take pride in maintaining a family-friendly environment at Advantage Toyota, and the behavior you described is not in line with our standards. Please be assured that we are taking this feedback very seriously. We will address this issue with our management team to ensure that all staff members maintain professional conduct, especially in areas where customers and their families are present. Your satisfaction is important to us, and we appreciate you taking the time to share your concerns. We are committed to improving and providing a positive experience for all our customers. Thank you for your understanding, and we hope to have the opportunity to serve you better in the future.

May 03, 2025

The service at Advantage Toyota is always professional. They all have wonderful attitudes and serve their customers with a smile. My service representative Akin Dixon is awesome. He has a wonderful persona More

by MJ13585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2025

The service was great left my car and picked up when completed. Everything went smoothly. More

by Loverboy526*
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 30, 2025

The space isVery well organized, Location is easy to get to and People are helpful and friendly More

by patlo85
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stacy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

Advantage Toyota Valley Stream responded

Thank you for the kind words! We're glad you found our location convenient and our team helpful and friendly. We appreciate your support and hope to see you again soon!

April 30, 2025

Stacy was great to work with and was very responsive via email and phone calls to my texts. More

by swallach3
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stacy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

Advantage Toyota Valley Stream responded

Thank you for the great feedback! We’re so glad to hear Stacy took good care of you and made the process smooth and responsive. We’ll be sure to pass along your kind words to her!

April 28, 2025

Aun no es tenido que usar el serbicio pero comí me explicaron sobre su serbisio son muy buenos More

by MIGUELINA0989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erinson Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Advantage Toyota Valley Stream responded

Thank you for your kind words! We’re glad to hear that our team was able to explain our services clearly and that you had a positive impression. We look forward to serving you when the time comes! ¡Gracias por sus amables palabras! Nos alegra saber que nuestro equipo pudo explicarle claramente nuestros servicios y que tuvo una buena impresión. ¡Esperamos poder atenderle cuando lo necesite!

April 28, 2025

advantage Toyota is very accommodating. They really took care of my needs and of my car. More

by ac11414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Advantage Toyota Valley Stream responded

Thank you! We're glad to hear that you had a positive experience with us and that our team was able to meet your needs. We truly appreciate your feedback and look forward to serving you and your vehicle in the future.

April 27, 2025

Dealt with Travis. Always a pleasure. Very professional and took care of my needs quickly. More

by mahmoodquazi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Advantage Toyota Valley Stream responded

Thank you so much for the five-star review! It's wonderful to hear that Travis provided you with professional and efficient service. We truly appreciate your kind words and look forward to serving you again in the future.

April 27, 2025

Unlike my last visit, which was almost 4 hours for an oil change, the wait time was much more reasonable. Big improvement! 😁 More

by Sharka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Advantage Toyota Valley Stream responded

Thank you for sharing your experience with us, Sharka. We're pleased to hear that your recent visit was more efficient and that you noticed the improvement. Your feedback is valuable, and we're glad we could provide you with a more satisfactory service this time. Looking forward to seeing you again!

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