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Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
3,034 Reviews
Call Service Center (516) 887-8600

3,034 Reviews of Advantage Toyota Valley Stream - Service Center

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June 09, 2022

Appointments are scheduled for a reason. Toyota Advantage never honors the scheduled appointments for the last 4 years. I had an appointment yesterday for 11:30. I got there at 10:00. I was More

by ZTWEETY213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Zollinger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2022 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to leave us a review. We would appreciate feedback on how we can improve. Please reach out to wecare@aagny.com at your earliest convenience.

June 09, 2022

Recently I was there for service. They are really amazing. I appreciate it.I’m happy More

by saifulbiplob363
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2022 -

Advantage Toyota Valley Stream responded

Thank you for the kind words! We're thrilled to hear how much you enjoyed your experience with us and we hope to see you again at Advantage Toyota.

June 08, 2022

The time was to long to wait. You need to improve on that one o More

by MARIEDESULME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frantz Casimir
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2022 -

Advantage Toyota Valley Stream responded

Marie, thank you for your 5-star rating. We truly care about our clients' satisfaction, so we can assure you that this feedback will not go unheard. We hope you'll give us an opportunity to provide you with prompt and efficient service soon.

Jun 17, 2022 -

MARIEDESULME responded

Very good.No problem

June 08, 2022

It was a very good experience I went to 1st time an advantage tota I'm so satisfied service was a great thank you Twitter update More

by raoshahbaz123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2022 -

Advantage Toyota Valley Stream responded

Thank you for your feedback about our service. We are happy to hear you had a positive experience working with us. We're always here should you ever need anything.

Jun 17, 2022 -

raoshahbaz123 responded

I am happy

June 07, 2022

I will not go back there. Long time for appointment. Kept my car for 3 days. Staff members dismissive. Hang the telephone on me. No loaners .and more More

by MARJORIEDETIENNE
Recommend Dealer
No
Employees Worked With
No comment
Report | Print
Jun 10, 2022 -

Advantage Toyota Valley Stream responded

We are sorry to hear about your experience. At Advantage Toyota we aim to give our customers the best service possible. If you would like to speak to someone more directly to clear up any concerns please contact us at wecare@aagny.net. We hope to work with you again so we can provide you with our 5-star service.

June 06, 2022

When the car was returned to me, 2 of the 3 warnings were still there on the dashboard. I had to go to work, could not stay there for another 2 1/2 hrs. Same bad experience the last time that I was there. Pl More

by RUDYSMD2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis Cobbs
Other Employees : I do not know them
Report | Print
Jun 13, 2022 -

Advantage Toyota Valley Stream responded

We are sorry to read your review as this is not typical at Advantage Toyota. We appreciate your feedback and would like to discuss this with you in more detail. Please do out hesitate to reach out so we can clear up any concerns you may have. We hope to work with you in the future to provide you with a 5-star experience.

June 04, 2022

2021 Venza 2 service recalls 20,000 mile service and wheel alignment 8 HOURS When called for service appointment they said 2-3 hours and I decided to wait BIG mistake Wait time unacceptable More

by JAM4S10140
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James
Report | Print
Jun 17, 2022 -

Advantage Toyota Valley Stream responded

Thank you for your review. We are disheartened that you recent experience with us did not meet your expectations. We truly care about our clients' satisfaction, so we can assure you that this feedback will not go unheard. We hope you'll give us an opportunity to provide you with 5-star worthy service in the future.

June 03, 2022

No one told me that I paid my bill using a credit card was 3% surge charge. But the stupid thing was they take cks. More

by macadees
Recommend Dealer
No
Employees Worked With
Andy Zollinger
Report | Print
Jun 17, 2022 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to leave us a review. We apologize for any miscommunication on our end that have led to your frustration. This is not typical feedback for us, as we work hard to provide transparent and reliable service for every client. Please contact us at wecare@aagny.net to discuss this personally. We hope you'll give us an opportunity to serve you better in the future.

June 03, 2022

Very pleasant workers who takes interest in quality servicing of my vehicle and others also. More

by PITTBAILEY35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
Report | Print
Jun 06, 2022 -

Advantage Toyota Valley Stream responded

We are thankful for this wonderful review! Our team is dedicated to providing friendly and exceptional service to all our customers. We are pleased to hear you say this was recognized during your recent visit. We look forward to working together again soon.

June 02, 2022

Fast service, same day service. Come and go. Hi os definitely recommend my family and friends More

by Stella
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
Report | Print
Jun 02, 2022 -

Advantage Toyota Valley Stream responded

Stella, thank you for your kind recommendation! We're always striving to provide efficient and timely service for our clients, and we are grateful for this recognition. We're always here should you ever need anything.

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