Advantage Toyota Valley Stream - Service Center

Took my Tundra for a simple engine oil and filter change,…Auto Technician only put about 5 quarts instead of 9. Do not Bring your vehicle to this dealer for service. Very disappointed! change,…Auto Technician only put about 5 quarts instead of 9. Do not Bring your vehicle to this dealer for service. Very disappointed! More

Service was done properly and on time. Service center was nice and clean. Free coffee was available. Service center was nice and clean. Free coffee was available. More

Everyone is very courteous and friendly. Celine is my service advisor and I am thrilled. She makes the experience very easy and makes you feel comfortable while checking in and out. I would Celine is my service advisor and I am thrilled. She makes the experience very easy and makes you feel comfortable while checking in and out. I would recommend this dealership. More

Wonderful! Would not go any other place for service. Friendly, helpful, informative! Highly recommend their service! Would not go any other place for service. Friendly, helpful, informative! Highly recommend their service! More

Personable service and timely. People are friendly and professional and usually take care of things promptly. Very understanding when the customer is running late. People are friendly and professional and usually take care of things promptly. Very understanding when the customer is running late. More

William Baumgadener, in the service department was terrific. He was helpful, and honest and provided me great service. My experience with William was very positive. Ultimately, I like the Service at A terrific. He was helpful, and honest and provided me great service. My experience with William was very positive. Ultimately, I like the Service at Advantage Toyota over all. However, when I first got my 2022 Rav4 Hybrid back in February from Advantage Toyota, I went there for service to fix the seat heater switch in my dashboard. It broke just a week after I got the car. When I spent my morning driving in traffic to my appointment and arrived, they told me they could drive me to my office while the car was being serviced. Then when I told them my office was 7 miles away, they told me my office was too far away and they could not give me a ride. So I left very frustrated at their lack of communication. They should have told me when I made the appointment my office was too far away. I made that clear to the service department. Today, two months later, I brought the car back at 7am and got everything taken care of and got my car back at 12pm. I am happy with today's service and their team was great! William is a super star. I will make sure I am clear with them booking an appointment going forward. More

The entire process was very easy the staff very accommodating courteous and efficient.I would recommend this dealer ship accommodating courteous and efficient.I would recommend this dealer ship More

Waited over 3 hours for a simple oil change. Car was never put thru the washer. Car was never put thru the washer. More

I like the place the people are nice the service is good and the appointment time is Accurate. and the appointment time is Accurate. More

Upon arrival I was met by my service advisor Celine. She was very pleasant and prepared. We discussed the work, she told me the price and the amount of time for the work to be done. Everything was spot She was very pleasant and prepared. We discussed the work, she told me the price and the amount of time for the work to be done. Everything was spot on. She is a pleasure to deal with. More