Advantage Toyota Valley Stream - Service Center

The dealership was clean and the service person was courteous and friendly. The wait was not too long however more variety on the television would be greatly appreciated. courteous and friendly. The wait was not too long however more variety on the television would be greatly appreciated. More

It was clean, they practiced social distancing and I was greeted upon entry. Just wish maintenance fee was discussed with me. I was quoted one price and paid a higher price. I was not happy about this. greeted upon entry. Just wish maintenance fee was discussed with me. I was quoted one price and paid a higher price. I was not happy about this. More

There was no problem in getting our car serviced, but then I am not surprised! We purchased out car from Advantage in 2016 and have never ever had a problem, both with the ease of buying and the service then I am not surprised! We purchased out car from Advantage in 2016 and have never ever had a problem, both with the ease of buying and the service provided by them. The wait is always hard, but knowing that the best care if being given makes it worth while.. More

I took my vehicle to toyota on sunrise valley stream on the seventhof May 2021. they promised to have it ready by the 10th. On the 10th they call and said they are waiting on a part to ship. I had to rent the seventhof May 2021. they promised to have it ready by the 10th. On the 10th they call and said they are waiting on a part to ship. I had to rent a car that cost me $126 .00 per day on the 5/12/2021. They refuse to pay me back this money for my inconvenience since they have no loaner car to give to me. They evenually give me a loaner car on the 13th and call on the 14th for us to pick up the vehicle for $1720.00 .We return the loaner car on the 15th and drove our vhicle a mile or so the vehicle starts to sway or pull to the right as soon as it accelerated as though it was going to throw us into traffic . we turned around and returned to toyota with blinking hazard lights and was treated very unappreciated of the fact that I had a 2year old baby, paid them 1720 about an hour ago and I had no vehicle to return home or no cash to get home from sunrise to xx albans . i was told to park vehicle in the parking lot until Monday not even in the garage, there was no loaner vehicle to get me home and if I could not get it back to toyota with a tow truck or by driving it back I had to driving it home. Soi I was left to call a umber and pay with a credit card to get home. This is the most horrible and disrespectful treatment you can provide toyota. Poor customer service. More

I love Advantage Toyota! I came for service and was treated with so much respect and welcoming spirit. My advisor Akin was very professional and explained the entire process to me with ease. Definitely treated with so much respect and welcoming spirit. My advisor Akin was very professional and explained the entire process to me with ease. Definitely buy a car here! Ask for Shermica! All of your follow up services with come with ease! More

No issues with dropping off or picking up my car for a state inspection. I also had the front wipers replaced. I came back in 2 hours and the service was completed. state inspection. I also had the front wipers replaced. I came back in 2 hours and the service was completed. More

Great experience. This dealership is one of excellence. The service was exceptional. I am truly pleased with Advantage Toyota. I hope I have many years. The service was exceptional. I am truly pleased with Advantage Toyota. I hope I have many years. More

I really enjoy the professionalism that the service adviser gives to me regarding what’s needed for my vehicle. The adviser Mr. Dixon made me like family. adviser gives to me regarding what’s needed for my vehicle. The adviser Mr. Dixon made me like family. More

They are usually efficient but on this occasion they dropped the ball. I dropped off my vehicle at 9.10am for what was supposed to be a 3-4-hour service and I was to get a call when the vehicle was read dropped the ball. I dropped off my vehicle at 9.10am for what was supposed to be a 3-4-hour service and I was to get a call when the vehicle was ready. the drop off was a breeze. I did not receive any call at completion but went there anyway at about 2.30. My vehicle was ready and waiting. I did not receive any paperwork for the completed job. My paperwork should have been ready when I got there and I should have received a call on completion. More