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Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
3,025 Reviews

3,025 Reviews of Advantage Toyota Valley Stream - Service Center

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May 11, 2021

The explanation about the fee is cryptic. Before the service started, I pointed to the charge item and asked the price, but your people told me it was free, and finally charged me. Are you really fools? More

by 190656548
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frantz Casimir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cobbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2021

Travis was very helpful, and got me through without any problems. Thank you Toyota for being professional and having workers like travis. Thumbs up Toyota. More

by George M.
Recommend Dealer
Yes
Employees Worked With
May 11, 2021 -

Advantage Toyota Valley Stream responded

We're always happy to help in whatever way we can! We appreciate your kind feedback and for taking the time to leave us a wonderful review.

May 09, 2021

Oil change and inspection took 6 HOURS!!! They said it would take 2-3. We were on time for our appointment, why couldn’t you all provide timely service? More

by None
Recommend Dealer
No
Employees Worked With
May 09, 2021

James was my service advisor. I wouldn’t want one else to deal with when it comes to my car. He’s real, he’s straight forward, and doesn’t waste time. More

by BRANDON N
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Dussap
May 11, 2021 -

Advantage Toyota Valley Stream responded

Thank you for the kind recognition, we'll be sure to pass it along!

May 08, 2021

No me pusieron el sticker del próximo cambio de aceite y cuando enciendo el carro me a parece que un mensaje que dice que el carro necesita próximamente mantenimiento More

by WW719796
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frantz Casimir
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021 -

WW719796 responded

Ayer fui al cambió de aceite de mi carro y no me pusieron el sticker del próximo cambio de aceite

May 08, 2021

They were very friendly and professional. And they finished the job in a timely manner. I would definitely come back again and recommend it to all my friends. More

by Mandyg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James, Basil Rabie
May 11, 2021 -

Advantage Toyota Valley Stream responded

We're glad to have made a great impression on you! Thank you for the recommendation of us to others.

May 07, 2021

Service is always Friendly, courteous, professional, transparent. I am kept updated on the progress and having delt with Andy for so long, I literarily simply leave things in his capable hands More

by emtyty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Advantage Toyota Valley Stream responded

We truly value your continued support and loyalty. Thank you for sharing your wonderful feedback, we look forward to continuing to provide great services to you for many more years to come.

May 07, 2021

Had cover installed and was installed crooked. Not happy. Expected the cover to be even on both sides. It was pouring rain when Job was finished and Didn’t notice until the evening when It stopped rainin More

by DOMINICANYANK430
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Murphy
May 07, 2021

The service was excellent. Wait time was less than what was expected. Everton Douglas has excellent customer service skills, was informed of what was needed and not pressured to take suggested repair. More

by Djerlwrld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everton Douglas
May 11, 2021 -

Advantage Toyota Valley Stream responded

We appreciate you taking the time to share your insights and feedback of the great experience you had with us. We'll be here for you whenever you may need us next.

May 07, 2021

Went in for a regular maintance oil change and had my vehicle aligned for the second time and the steering wheel still not straight centered. If i try to straighten the steering wheel the vehicle goes to More

by Louilly27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A
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