Al Hendrickson Toyota

Great Company I am very happy with the service I received when I brought my car in for my 5000 mile maintenance, it was fast and everybody is so polite and nice the I am very happy with the service I received when I brought my car in for my 5000 mile maintenance, it was fast and everybody is so polite and nice they go out of their way to help you, as we were sitting there the GM and a VP came in to see if we were being taken care of and wished us all Happy Holidays, this is something you usually do not get in other dealerships. I would recommend this dealer to everybody and have done so already. More

Quick and easy oil change I went to have my oil changed recently and was helped out by Jarrett who was great! He was very helpful, answered all my questions and was just pleasa I went to have my oil changed recently and was helped out by Jarrett who was great! He was very helpful, answered all my questions and was just pleasant to work with. I will book all my car needs with Jarrett! More

All around pleasant service visit I had an early appointment and Norman was ready for me. My window would not roll up all the way and the run for that window was loose. The run was rep I had an early appointment and Norman was ready for me. My window would not roll up all the way and the run for that window was loose. The run was replaced, but when I came to pick up the car, the window still would not roll up all the way. Norman spoke to a tech, made an adjustment and it was fixed. Norman is the best! More

Unusually Fast Service I had an appointment for an oil change in the late afternoon. I decided to wait instead of leaving. The lounge area was clean and coffee and snacks we I had an appointment for an oil change in the late afternoon. I decided to wait instead of leaving. The lounge area was clean and coffee and snacks were available. Even though it was busy, I still only waited about 40 minutes in total. I thought that was exceptional considering I booked the appointment at the last minute for the same day. More

Most deshonest people ever I don't usually write reviews, but, after today's episode I thought I had to do it to help others. About 10 months ago I purchased a brand new car the I don't usually write reviews, but, after today's episode I thought I had to do it to help others. About 10 months ago I purchased a brand new car there and I was promised that I could come back in December to refinance with 0% interest rate because I had the "loyalty program" witch would lower my monthly payment. I came back there and find out it was a hoax, such promise does not exist. I was induced to pay a higher rate because later they would refinance for 0 interest. They tried to push me another vehicle that actually would raise my payments. The same sales manager told me he never said that, even though I had a piece of paper the he wrote me with the amount I would be paying after the refinance. Those people should be in jail, so dishonest. Now I'm stuck with my high interest (I have a 776 credit score) and the only solution now is to do it with my own bank witch still won't bring to the amount they had promised. I seriously hope a lot of people will read this so they look for other dealers to get a car. I'm extremely frustrated and disappointed. I'm giving 1 star because I don't think I can give 0. More

Hybrid battery change. The service on my car was fine. I was offered an oil change and told the cost. I approved it being done but it wasn't done. Everything else was fine. The service on my car was fine. I was offered an oil change and told the cost. I approved it being done but it wasn't done. Everything else was fine. More

service Awesome service advisor (jarette). Very knowledgeable and friendly. This guy went above and beyond with respect to his job. All customer demands were Awesome service advisor (jarette). Very knowledgeable and friendly. This guy went above and beyond with respect to his job. All customer demands were met with priority and a big smile. Job well done More

Excellent service Customer service was excellent and service was great. Brent did a great job explaining the 10000 service and what was included. He also asked if the Customer service was excellent and service was great. Brent did a great job explaining the 10000 service and what was included. He also asked if there was anything else that needed to be looked at. More

Great leasing experience Al Hendrickson Toyota is the best in every way. I have never been there when Al Sr. And Al Jr. didn't approach me and ask how I was enjoying my new c Al Hendrickson Toyota is the best in every way. I have never been there when Al Sr. And Al Jr. didn't approach me and ask how I was enjoying my new car or asked if I was happy with my service. They are the personification of what every dealer should be. I have been a loyal customer to this dealership ever since moving to to Florida six years ago. They really take care of their customers. More

SERVICE VISIT EFFICIENT COURTEOUS SERVICE,VERY HELPFUL EXPLAINING ALL SERVICES AND WILL REQUEST HIM ON NEXT VISIT WOULD RECOMEND MY FRIENDS TO ASK FOR KEN BERGMAN O EFFICIENT COURTEOUS SERVICE,VERY HELPFUL EXPLAINING ALL SERVICES AND WILL REQUEST HIM ON NEXT VISIT WOULD RECOMEND MY FRIENDS TO ASK FOR KEN BERGMAN ON THEIR NEXT VIST More