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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,611 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,611 reviews

August 31, 2020

As always my service experience was excellent. Have been going to Al Hendrickson since 2012 and I’m always happy with the staff and the services provided. More

by Tootsie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Sep 01, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us a review! It is always a pleasure to service your vehicle here at Al Hendrickson Toyota, and we are grateful for your longtime business. We look forward to your next visit!

August 31, 2020

Very professional attitude, quick service, friendly personal, I definitely recommend to do service in this Dealership, additional service complementary driving to and from service, very good experience More

by LECAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Al Hendrickson Toyota responded

Profesional service is our goal and we are thrilled to hear that this came through during your recent visit. Thank you so much for choosing Al Hendrickson Toyota! We hope we have an opportunity to assist you in the future.

August 31, 2020

Henry is our guy. He tells us how it is and gives us options. We know we can trust him. We have brought to him all 7 Toyotas we have owned. More

by LESRONER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Al Hendrickson Toyota responded

It means so much to hear that you can depend on Henry to keep you safe out on the roads. Thank you so much for your loyal business! We look forward to working together for years to come.

August 31, 2020

Customer service was great! Was having issues getting my current insurance to switch cars, so they found me a better deal. Price was as marked no added charges. Very happy at no time did I feel like I was d More

by CRAFT.TYLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Allen
Aug 31, 2020 -

Al Hendrickson Toyota responded

Tyler - We love happy customers so this is wonderful to read! Thank you very much for trusting your business to Al Hendrickson Toyota. We wish you many safe and happy miles in your new-to-you ride.

August 31, 2020

Fernando was outstanding helping me in getting my purchase completed it was not an easy task considering my situation and credit score on file but he made it work he was terrific More

by DOC8750
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando
Aug 31, 2020 -

Al Hendrickson Toyota responded

Thank you for the review and for shouting out Fernando! It is great to hear that he went above and beyond to get you into your new vehicle. Congratulations and we hope to see you back at Al Hendrickson Toyota for your first oil change!

August 30, 2020

I was extremely disappointed. My service agent did not tell me the cost of repair and unfortunately I forgot to ask. When I called the agent to complain about the excessive price, he said it was written More

by BJFORMAN22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Al Hendrickson Toyota responded

This is a disappointing review to read. We always strive for exemplary service here, and I'm sorry we let you down during your most recent visit. I would like to speak with you directly about what happened to see what we can do to earn back your trust. Unfortunately, I am unable to find your contact information without a full name - would you consider giving me a call directly? Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

August 30, 2020

Sales rep Marcus amazing associate, he make sure deal get done. Also Kelvin awesome associate they are both excellent sales professional asset Al Henrickson Toyota More

by Juelzsam1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin
Sep 01, 2020 -

Al Hendrickson Toyota responded

Thank you for the review! We are so glad you enjoyed working with Marcus and Kelvin here at Al Hendrickson Toyota, and we will certainly let them know that you appreciate their help. We hope to see you again sometime!

August 30, 2020

This dealership is Amazing!! Great customer service and friendly staff. Got me exactly what I wanted. Don't hesitate to make the drive near or far. More

by TOYTRD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chener Petit Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik C
Aug 31, 2020 -

Al Hendrickson Toyota responded

Thank you for reviewing Al Hendrickson Toyota! It is our goal to meet the needs of customers and I am glad that came true for you. Safe travels in your new car!

August 29, 2020

First car. Go with someone who knows about dealership or they will pull a fast one. SYNCIA and her manager are very nice. There was one sotuation which upset me and I do hope it gets looked into. While Sync More

by TGKiasoul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syncia
Sep 13, 2020 -

Al Hendrickson Toyota responded

Thank you very much for this information. We take claims like this one very seriously. While I'm glad that Syncia was able to assist you, I will speak with her to learn more about this situation and make sure our higher management is aware as well. If you would like to share anything further, please give me a call. Thank you for your business, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

August 29, 2020

my favorite dealership, always recommend to my friends and family!2 cars in less then 6 months I'm very happy.may be 1 more More

by GERSONRIVERA68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Veiga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremie G
Aug 31, 2020 -

Al Hendrickson Toyota responded

For you to say that Al Hendrickson Toyota is your favorite dealership makes us smile. Thank you so much for your repeat business and for recommending us to your friends and family. We love to know that you're happy!

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