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Al Hendrickson Toyota

Coconut Creek, FL

4.5
13,210 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 13,210 reviews

December 29, 2020

Great service very helpful and I get the truck I wanted with no problem, a nice truck to help my company move forward thank you. More

by LUIDY.SYLLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesner Larose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valery mesidor
Dec 29, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are proud to have earned your support and happy to hear that you had such a successful purchase experience at Al Hendrickson Toyota. Drive safely, and we hope to earn your business again down the road!

December 29, 2020

Excelent service.Very good company.I will keep getting my car there. Is very need and clean.They get you car very fast for service. More

by TSYAWAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Al Hendrickson Toyota responded

Thank you so much for choosing Al Hendrickson Toyota for your auto service needs! We are glad that you can depend on our team for quick, thorough service. Have a wonderful day!

December 28, 2020

Last month, I brought my Corolla for a front brake job. Ever since something was wrong. Turned out that after the job , one brake caliper has one bolt missing and one bolt loose. I know because I remove th More

by signup0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Al Hendrickson Toyota responded

This is a concerning review to read. I assure you that it is never our intention to mislead our customers here, and I would be more than willing to speak with you directly about the brakes on your vehicle. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

More
December 28, 2020

At first customer service was attentive. But I was clear in saying needed a family car for my newborn. The car seat barely fits in the car and no one else can sit in the front. Reached out to the dealership More

by KSILVA1014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erik Coxwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Joseph
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Al Hendrickson Toyota responded

I'm so sorry for the experience and the lack of communication on our end. I would be more than willing to speak with you directly to see what we can do to assist you. Please don't hesitate to give me a call. Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

December 28, 2020

Check in was easy and quick. Service was done very fast and efficient. Would like to see some sort of car wash detail device offered for customers More

by farzad.baksh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Viscara
Dec 28, 2020 -

Al Hendrickson Toyota responded

Farzad - Thank you for taking the time to review us! We are grateful for your business and thrilled to hear that you had such an exceptional service experience. We appreciate your feedback, and are wishing you many safe and happy miles down the road! - The Al Hendrickson Toyota team

December 28, 2020

Very quick, and concise service. Shedrick is always super helpful and pleasant. Receptive to my concerns and transparent about the service. Very easy taking my car in for service More

by JACINDAWADH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Dec 28, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with Shedrick. Drive safely, and we hope to work with you again at Al Hendrickson Toyota!

December 28, 2020

Always fair, friendly and affordable. Service waiting area is clean, neat and has good tv reception. Jarrett Elder is always friendly and takes the time to explain the service problem with my car. More

by jackiesonders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Al Hendrickson Toyota responded

Jackie - Thank you so much for the glowing feedback! We are delighted that you can depend on Jarrett and our team to take excellent care of you and your vehicle. Hope to see you again at Al Hendrickson Toyota!

December 28, 2020

Everything went smooth and well as promised! Nice friendly service with a smile. Timeframe was accurate and there were no surprises. Great Service was provided! More

by asti112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Al Hendrickson Toyota responded

Thank you for the review! We strive to deliver efficient and accommodating service, and it is excellent to hear that this was reflected in your time working with the Al Hendrickson Toyota team. We appreciate your business and hope to work with you again down the road. Safe travels!

December 27, 2020

Great service. Chris Leporte takes care of his customers. I am brand new to bringing my 4Runner to this dealership. He listened to my concerns, took care of the issues, and told me of other things down the l More

by johnmsimone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Al Hendrickson Toyota responded

Thank you, John! It made our day to hear that Chris took such great care of your Toyota 4Runner as customer satisfaction is our goal. Safe travels from all of us at Al Hendrickson Toyota!

December 27, 2020

Great buying experience with Franck Sanchez and financing with Dino White was a breeze will do business with them anytime creat team work will send them business More

by DELHOMMET
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino White and Franck Sanchez
Dec 28, 2020 -

Al Hendrickson Toyota responded

Thank you for shopping at Al Hendrickson Toyota and for sharing your feedback! It is our goal to deliver a seamless experience and we're happy to hear that Dino and Frank hit the mark!

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