
Al Hendrickson Toyota
Coconut Creek, FL
Hours
Sales/Showroom
Monday 9:00 AM - 10:00 PM
Tuesday 9:00 AM - 10:00 PM
Wednesday 9:00 AM - 10:00 PM
Thursday 9:00 AM - 10:00 PM
Friday 9:00 AM - 10:00 PM
Saturday 9:00 AM - 10:00 PM
Sunday 10:00 AM - 9:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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GREAT customer service Very friendly staff. Car was ready 2 hours earlier than promised!!! NO MORE GOING to Toyota of Deerfield where customer service is not their prior Very friendly staff. Car was ready 2 hours earlier than promised!!! NO MORE GOING to Toyota of Deerfield where customer service is not their priority. More
Handling Recall Notice Received a notice from Toyota telling me that my Avalon needs to be brought in do to a recall. I called AH, explained what I needed, was transferred Received a notice from Toyota telling me that my Avalon needs to be brought in do to a recall. I called AH, explained what I needed, was transferred to repairs, Danella picks up the phone, I explain and appointment was made for the next morning Brought it in at 8:30 and was told it would take 3-4 hours. When it was done, received a call and picked it up In and out very fast More
great service but Had to bring truck back not 24 hour later problem with the work that was done they took care of it with a smile and quick No Charge Had to bring truck back not 24 hour later problem with the work that was done they took care of it with a smile and quick No Charge More
TERRIBLE CUSTOMER SERVICE WORST EXPERIENCE Took my money!! The sales guy Luther McKenzie didn't know anything about the car or what going on. We purchased the car because we knew what we wanted Took my money!! The sales guy Luther McKenzie didn't know anything about the car or what going on. We purchased the car because we knew what we wanted. The rear passenger side tire was sliced so they said they were going to replace it since it was not safe to drive and im pregnant and we had a two hour drive home we agreed we'd come back a week later since they didn't have the tire in stock and that they would also refill fluids and oil change since it had not been done. We showed up a week later and no the tire had not been ordered, Luther, George Sotomayer, or Fernando R who had helped us when we purchased the car had ordered the tire and we had driven 2hours to get there. Nick Borzilleri was the only professional and helpful person we met at this dealer who ordered the tire and had it shipped to our home so we didn't have to drive back for it. I also did my finacning with Gorge and Fernando and they sold me a maintenance package for $3000 Which I kept asking for a copy of and they won't give it to me and the Alfa Romeo dealer says theres no record of it!!!! So not only have they waisted my time also my money!!!! More
Mr Klaus is an excellent Human Resource in this company his profesional expertise and honest advice make this dealer in a very excellent for Toyota his profesional expertise and honest advice make this dealer in a very excellent for Toyota More
Took corolla in told service adviser i believe it is the altinater they kept the vehicle for 9 days and changed the fuel pump. 1 hour after getting the car it stalled. Had to tow it in it was the altinater. altinater they kept the vehicle for 9 days and changed the fuel pump. 1 hour after getting the car it stalled. Had to tow it in it was the altinater. They blew me off the first time and did not even check the altinater. Overall I'm happy with my adviser he take care of most of my vehicles that i bring in. More
service advisor - the best ***** Klaus is alway helpful, dependable and reliable. I've worked with him throughtout the term of my lease. I feel very comfortable. He is very knowled Klaus is alway helpful, dependable and reliable. I've worked with him throughtout the term of my lease. I feel very comfortable. He is very knowledgeable and always goes out of his way to accomodate me. Thank you for having Klaus as part of your team. More
Good experience Even though I didn't lease my vehicle from this dealership, I always have the car serviced here. The service rep. was very professional and the waiti Even though I didn't lease my vehicle from this dealership, I always have the car serviced here. The service rep. was very professional and the waiting room was comfortable and set up using COVID guidelines. I felt safe. More
I am very pleased with their service department Klaus I am very pleased with their service department Klaus makes it all happen He does the Maximun to accommodate my needs Would not go any other plac I am very pleased with their service department Klaus makes it all happen He does the Maximun to accommodate my needs Would not go any other place More
ALWAYS THE BEST EXPERIENCE This is my second car from this dealership and as always Junior Charles is the best! He always is willing to help and always listens to what exactly i This is my second car from this dealership and as always Junior Charles is the best! He always is willing to help and always listens to what exactly i wan, best part is he delivers on it! Go see Junior Charles you'll see what i mean! More