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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,619 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,619 reviews

July 11, 2020

Service Appointment Henricksons is a professional and courteous dealership. The service department has been prompt and has taken good care of my car. The waiting area i More

by MAGGIEJY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Colon
Jul 13, 2020 -

Al Hendrickson Toyota responded

Thank you, Maggie! It makes us proud to hear that you always have a 5-star experience on your service visits here to Al Hendrickson Toyota. We look forward to seeing you next time!

July 11, 2020

Service department is outstanding. They place customer experience first. Henry Delgado is efficient and customer oriented. Shuttle service drivers especially John Goldberg were a pleasure. Great job. More

by FRANKMEDINA2010
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Al Hendrickson Toyota responded

We really appreciate the five-star review, Frank! Customer satisfaction is our number one priority, so it's great to hear that Henry, John, and the rest of the service team delivered a wonderful experience. We're proud to have earned your business!

July 11, 2020

As always Al Hendrickson Toyota is very accommodating. Chris LaPort always treats us as family. I drove 45 minutes to have my services. Thanks to Chris for his service. More

by CAROL16
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Al Hendrickson Toyota responded

Hi Carol, it made our day to hear that Chris always takes such great care of you. We're pleased to hear that your drives to Al Hendrickson Toyota are always worthwhile as customer satisfaction is our goal. See you during your next service appointment!

July 10, 2020

Great service My service at Al Hendrickson Toyota has always been excellent. My interaction with the service representatives has always been an excellent experience More

by sdmerich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles was my service contact his name is not on the list
Jul 10, 2020 -

Al Hendrickson Toyota responded

Thank you for continuing to support the Al Hendrickson Toyota team! It made our day to hear that you always enjoy the services performed by our department. We are looking forward to taking care of you next time!

July 10, 2020

Very good sales rep and a very good service person thank you very much Also good communication between sales rep at service clerk Very good COVID-19 safety More

by LEESIA70
Recommend Dealer
Yes
Employees Worked With
Marcus Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2020 -

Al Hendrickson Toyota responded

Thank you for taking a moment to leave Al Hendrickson Toyota a five-star review. It's our goal to offer a safe and seamless experience for customers and I am glad to hear that came true for you!

July 10, 2020

Loyalty is dead When you are loyal to a dealership, you expect loyalty back from them! Not so with this dealership, as they would string you up to dry while pretendin More

by doctorlaja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dino White and Kelvin (both of Finance)
Jul 27, 2020 -

Al Hendrickson Toyota responded

I'm sorry that you did not have a good experience. We try our best to make it a good experience to ensure that you return, so I am surprised to hear this. If you would like to come in or speak over the phone regarding your experience, please don't hesitate to give me a call. Thank you- Scott Zuckerman- General Manager- 954-545-6502

July 10, 2020

Jarrett E is amazing😊. Why do you need 25 words Jarrett E is amazing😊. Why do you need 25 words minimum on a survey? I don’t need 25 words to express my thoughts. Thank you More

by CFAITHWORKS2
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us a 5-star review! We are grateful for your business at Al Hendrickson Toyota, and we will certainly let Jarrett know that you appreciate his help!

July 10, 2020

Junior was a great salesmen! Him and his manager Edy help me get the best deal on my 2020 Camry XSE. I love my car and the service I received was beyond my expectations. More

by RLAURISTON2
Recommend Dealer
Yes
Employees Worked With
Ed Belvant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesner Larose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2020 -

Al Hendrickson Toyota responded

Thank you for the 5-star review! Junior and Edy are both excellent members of our team at Al Hendrickson Toyota, and we are so glad you enjoyed working with them. We wish you safe driving in your newly purchased 2020 Toyota Camry XSE!

July 10, 2020

The experience was awesome. Everyone was very helpful. I was given a zero balance once job was completed. I was given a courtesy call once car was completed. More

by R.ECHOLS1964
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2020 -

Al Hendrickson Toyota responded

Thank you for trusting us to get the job done. We're committed to taking care of customers and I am glad to hear that you had such an awesome experience at Al Hendrickson Toyota. See you next time!

July 10, 2020

Awesome Customer Service and quality work The team are all wonderful, professional and work with integrity. Hours are convenient, for whenever you need you can make online appointments or call More

by BILLISIV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus Cobb, Austin R, Brecheneve B
Jul 10, 2020 -

Al Hendrickson Toyota responded

Your feedback means so much to us and we appreciate you taking the time to leave a review. At Al Hendrickson Toyota, it's our goal to meet the needs of customers and I am glad to hear that came through to you. We look forward to seeing you during your next visit!

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