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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,336 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,336 reviews

February 05, 2020

great Chris is great. , he helps with suggestions and possible recalls that are needed. I will be back and I will tell my friends about coupons and free rid More

by BSHERMAN312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to review Al Hendrickson Toyota. Our team member, Chris, will be honored to know he earned your 5-stars and recommendation! We look forward to working with you at your next visit.

February 05, 2020

I tried to change Palm Beach Toyota for Al Hendrickson, it is more expensive, and slow slow slow service I will keep palm beach Toyota cheaper and slow More

by ramonfarronai
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember
February 05, 2020

Kudos to Norman Frantz and Klaus Cobb Outstanding professional service. Treats the customer as a special human being which is so rare these days. Always a pleasure to bring the automobiles More

by ALANBLACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

Al Hendrickson Toyota responded

Alan, we can't thank you enough for your generous feedback! Our customers mean the world to us so your kind words really made our day. It's always our pleasure to assist you here at Al Hendrickson Toyota and we look forward to seeing you again!

February 05, 2020

Awesome Jarrett is wonderful. I also get in and out very fast. He knows what you want before you say anything. Very knowledgeable. Paperwork always completed More

by Peewee430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

Al Hendrickson Toyota responded

Thank you for your review! It brightens our day to hear that Jarrett always delivers a 5-star service experience and we know he will appreciate your generous feedback. We're excited to assist you again on your next visit to Al Hendrickson Toyota!

February 05, 2020

Service review The service was better than the previous ones. The serviceman took the time to review common concerns that have come to his attention. Too often cust More

by raynaldlouis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
4.0
This rating includes all reviews, with more weight given to recent reviews.
Davilmar Frantz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chener Petit Louis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Wesner Larose
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francique, david, junior, bernard,eddy, charles, Ira G, Dexter Marshall, Jean V
Feb 11, 2020 -

Al Hendrickson Toyota responded

Thank you for sharing feedback about your recent service visit. We are always looking for ways to improve our guests' experience, so if there is anything further you would like to share please give me a call. Gary Cann - Vice President Parts and Service - (954) 972-1100

February 04, 2020

They were to give me extra mats that I ask them too for buying the car! My friend had to put window washer cleaner for it was not full! I also ask for to put tint on windows and got no where so I guess I’l More

by MAR31951
Recommend Dealer
Yes
Employees Worked With
Wesner Larose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2020 -

Al Hendrickson Toyota responded

I'm very sorry that you aren't completely satisfied with your purchase. It sounds like we made a few oversights here and I would like to see what I can do to address them. Without your name I won't be able to locate your contact information, so would you consider giving me a call? Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

February 04, 2020

Had a scheduled appointment for service. Dealership would not honor my appointment and had to wait 2 hours. However seen others given quicker and better service. Selective service was obvious. Wil More

by jtd5702
Recommend Dealer
No
Employees Worked With
Ansy
February 04, 2020

Customer service is superb at Al Hendrickson Toyota. The sales team, service team and management staff are awesome. I recommend Al Hendrickson Toyota as your dealer for your next vehicle. More

by Christine
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake T
Feb 04, 2020 -

Al Hendrickson Toyota responded

Christine, thank you for taking the time to write Al Hendrickson Toyota such a stellar review! Our entire team will be honored to know their service was appreciated. We look forward to working with you in the future!

February 03, 2020

Very friendly and down to earth staff. Wide selection of pre owned vehicles as well. I was in and out very quickly with me new pre owned car. More

by GAGE18
Recommend Dealer
Yes
Employees Worked With
Lisa
Feb 03, 2020 -

Al Hendrickson Toyota responded

We appreciate you taking the time to review Al Hendrickson Toyota! We hope you love your vehicle!

February 03, 2020

Klauss Cobb at Al Hendrickson Toyota Rocks!! If I ever move to anywhere in South Florida, I would still drive to THIS Toyota for this service!! This man really cares about the people with whom h More

by JODIMSILVERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klauss Cobb
Feb 03, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to write Al Hendrickson Toyota a review! We appreciate your awesome feedback and love having you as a customer!

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