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Al Hendrickson Toyota
Coconut Creek, FL
12,370 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 10:00 PM
Tuesday 9:00 AM - 10:00 PM
Wednesday 9:00 AM - 10:00 PM
Thursday 9:00 AM - 10:00 PM
Friday 9:00 AM - 10:00 PM
Saturday 9:00 AM - 10:00 PM
Sunday 10:00 AM - 9:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 12,370 reviews
January 13, 2020
Great people . Great customer service fantastic experience , will recommend this dealer to any one and definitely will buy again from this dealer in the future experience , will recommend this dealer to any one and definitely will buy again from this dealer in the future More
by TUCO124
Verified CustomerEmployees Worked With
January 13, 2020
For my fourth time I left with a brand new vehicle that I am overjoyed to be driving ! Everyone involved were so very helpful always a pleasure doing business at Al Hendrickson ! am overjoyed to be driving ! Everyone involved were so very helpful always a pleasure doing business at Al Hendrickson ! More
by JEFF1060
Employees Worked With
Aaron C
January 13, 2020
I did not have a good experience. I’ve been taking my car there for service for 2 years. Yesterday was busy. Finally someone in service asked if they could help me and then directed me to “my” advisor and there for service for 2 years. Yesterday was busy. Finally someone in service asked if they could help me and then directed me to “my” advisor and I stood and waited another 15 minutes for him while others were free. There is not really a “my advisor” since it is different each time so there is no knowledge of customer or the car (no relationship). When I did a dealer chat to complain and was told someone would call. When they did, it was a salesman asking “I got a message you were looking for a car but I wasn’t told which one”. I said “no I didn’t call for a car...” and then he hung up before I finished “I was calling with a service concern”. The only thing I got was “my advisor” coming in sheepishly telling me I didn’t need an oil change and tire rotation but $700 with of stuff with no explanation of why, but again it was pretty obvious I was not happy. I then retexted and asked the GM to call me. No call. I have had Toyota’s for over 20 years. The next one will not be purchased from this dealer, nor will my service be either if no one is going to follow up with me. More
by mark.sechrist
Employees Worked With
Cedric was my service advisor.
January 12, 2020
Keep up the good work Very professional and anxious to Keep up the good work Very professional and anxious to help everyone. Best Toyota dealership in the state of Florida. You will always find what yo Keep up the good work Very professional and anxious to help everyone. Best Toyota dealership in the state of Florida. You will always find what you want and what you would be looking for More
by SAMYEHYA12345
Employees Worked With
Other Employees :
Gary Cann, Fred Mohi, Ira G, Dexter Marshall, Don D
January 12, 2020
Time for a change Everything went well. My only complaint was your waiting area. It really needs a new face. Very depressing and uncomfortable and the way the food is Everything went well. My only complaint was your waiting area. It really needs a new face. Very depressing and uncomfortable and the way the food is handled is very unsanitary. Everyone can touch everything. Check out Lexus across the street. You would be better off just having coffee. Service department is handled well. Your people are very well trained. More
by barbaradowney09
January 12, 2020
Excellent customer service friendly people and nice inventory. The sales person Francisco is a very knowledgeable sales guy and is a very nice person . Daniel Roldán is excellent and very efficient ! inventory. The sales person Francisco is a very knowledgeable sales guy and is a very nice person . Daniel Roldán is excellent and very efficient ! Thank you More
by DORISMURCIA
Employees Worked With
Francisco , Daniel
January 12, 2020
Service on my vehicle Awesome highly recommend very friendly nice waiting area bought my car year back in 2012 great deal I have no more to sat but this review required m Awesome highly recommend very friendly nice waiting area bought my car year back in 2012 great deal I have no more to sat but this review required minimal 25 words thank you More
by PATTYUGES
Employees Worked With
Other Employees :
I don’t remember , Shedrick Anderson, Juan Diaz
January 11, 2020
Never buy a vehicle from these unethical, dishonest people. Bought a car 18 months ago and they still refuse to correct a problem That was there when they sold me the car. Gave one star Because I could people. Bought a car 18 months ago and they still refuse to correct a problem That was there when they sold me the car. Gave one star Because I couldn’t give zero More
by Angry1
Employees Worked With
January 11, 2020
My experience was amazing. What stands out to me the most is how fast we were able to complete the transaction. The staff was honest and helpful! The quality of the vehicle and price was the best. I look fo is how fast we were able to complete the transaction. The staff was honest and helpful! The quality of the vehicle and price was the best. I look forward to doing business with this dealership again. More
by KARYN43000
January 10, 2020
Great service. Worked me right in without appt. friendly staff went over all service done. Overall experience was great. Highly recommend the service dept thank you friendly staff went over all service done. Overall experience was great. Highly recommend the service dept thank you More
by MCINTOSH321
Employees Worked With
Robert kopp. Very good
