Al Hendrickson Toyota

My experience was awesome. I was comfortable and relaxed. I have been to other Toyota dealerships and found them to be less courteous or friendly. I was able to ask questions and believe that the attendees I have been to other Toyota dealerships and found them to be less courteous or friendly. I was able to ask questions and believe that the attendees were truthful with their answers. I felt comfortable with the deal I got. More

Excellent Jerry, Eddy and Fernando went above and beyond to help me. They were knowledgeable, polite, not pushy or played games. It was a pleasure to deal with Jerry, Eddy and Fernando went above and beyond to help me. They were knowledgeable, polite, not pushy or played games. It was a pleasure to deal with them. More

Marcus and Dexter !! Sales process was smooth !! Would recommend either guy !!2nd time doing business with them Great experience no pressure at all ! They gave me a amazin Sales process was smooth !! Would recommend either guy !!2nd time doing business with them Great experience no pressure at all ! They gave me a amazing deal btw ! More

thank you Robert kopp for amazing service Robert Kopp was Service Advisor.He was fast and efficient and extremely helpful. I onlt come to see him to do a service of my car. Robert Kopp you Robert Kopp was Service Advisor.He was fast and efficient and extremely helpful. I onlt come to see him to do a service of my car. Robert Kopp you are a ROCK!! More

Poor Customer service I have bought many used cars in my life, but the experience I had at Al Hendrickson Toyota was the worse one of all. Negotiating was pain full. Had to I have bought many used cars in my life, but the experience I had at Al Hendrickson Toyota was the worse one of all. Negotiating was pain full. Had to walk out of the dealer for them to agree on putting new tires on the car. Spent almost 5 hours on the dealer. After papers were signed waited close to 3 hours for the car to be ready. It looks like they only care about closing the deal and not the customer. Do not recommend. More

My representative Upon arrival my rep was very pleasant and attended to my needs immediately. He went over and beyond to make sure my service was very satisfying Upon arrival my rep was very pleasant and attended to my needs immediately. He went over and beyond to make sure my service was very satisfying More

Great customer service Thanks to all the staff who took the time to make sure I get the best deal available Elias took me to the test drive Thanks to all the staff who took the time to make sure I get the best deal available Elias took me to the test drive More

Great service! Ask for Henry Delgado at the service department, he is the best! Great great great great great great person to deal in this department. Always in help Ask for Henry Delgado at the service department, he is the best! Great great great great great great person to deal in this department. Always in help mode. More

Delay I brought in my 2019 highlander in Nov. a few days before thanksgiving. The reason I brought my car in was because my radio would not work. Every time I brought in my 2019 highlander in Nov. a few days before thanksgiving. The reason I brought my car in was because my radio would not work. Every time I will try to Connect my car to my phone it will not work it kept restarting so that was the reason why I brought in my car. Soon the whole panel kept turning on and off constantly and I cannot even listen to the radio. I was told by the guy that was helping me by the name of Robert that it only will take three weeks or so to get a radio and we are now going into January and I still have not received a phone call and every time I call they tell me that the radio is on its way. soon the whole panel kept turning on and off constantly and I cannot even listen to the radio. I was told by the guy that was helping me by the name of Robert that it only will take three weeks or so to get a radio and we are now going into January and I still have not received a phone call and every time I call they tell me that the radio is on its way My husband and I are really upset as this matter has nothing take it care of. We might as well go to the Cadillac dealer and trade in the car to get a better car. Every time I call the dealer to see what’s going on I’ve been told that there’s other people waiting and I just have to wait and there’s nothing they can do about it More

Car sensors still acting strange since battery was replaced. I had to have my RAV4 Hybrid Sport jump started on Sunday December 29th after being parked for one week while I was visiting family up north. I retur I had to have my RAV4 Hybrid Sport jump started on Sunday December 29th after being parked for one week while I was visiting family up north. I returned to the dealership on Tuesday, December 31st because my sensor lights for my rear seat belts kept going on and off (and I had to attach them for the light to go off.) They would also go off by themselves... I was informed that it wasn't serious to put the car into service at this time. I will however, make an appointment with the salesman to go over other nuances (ie: there is a place under the hood where it can be jumped) Overall, I am happy with Al Hendrikson as I purchased my previous vehicle from them (2014 Avalon) and they always took care of me. The jury is still out on "Hybrid" More