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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,174 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,175 reviews

October 25, 2019

Service Consultant After I drove in , I was told where to park, met with my service consultant who said he'd have my car finished in about an hour. It was ready for me More

by zimmer.rena1222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Oct 25, 2019 -

Al Hendrickson Toyota responded

Rena - It's great to hear that your repairs were completed in the estimated time and that you could get back on the roads quickly. Thank you for coming to Al Hendrickson Toyota!

October 25, 2019

Scheduled Oil change Awesome service and an Awesome advisor who checked me in and kept me up to speed with my vehicle! Will definitely be returning. Thanks Jarrett!!! More

by ELDER5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Al Hendrickson Toyota responded

Thank you for coming to Al Hendrickson Toyota for your oil change! We appreciate the opportunity to keep your vehicle in good working order and will be here when you need us again in the future.

October 24, 2019

Great Customer Service I absolutely love going to get my car serviced due to the peace of mind and quickness, they wait isn't terrible at all, and my service Adviser JARRETT More

by ASHLEY_MEUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake T
Oct 24, 2019 -

Al Hendrickson Toyota responded

Ashley, we love your 10-star review! We're delighted to receive your positive feedback about Jarrett and our service here at Al Hendrickson Toyota. Thank you for choosing to service your vehicle with us - we're grateful for your business.

October 24, 2019

in & out one & half hours excellent service on second visit, can't say the same for the first visit. Part had to be ordered after waiting over an hour. Not satisfied with exp More

by ROBJAKMAN
Recommend Dealer
Yes
Employees Worked With
Jessica
Oct 29, 2019 -

Al Hendrickson Toyota responded

Thank you for your 5-star review. I apologize for the challenges of your first visit - good service is very important to us and we will use your experience as an opportunity to learn and improve. If you would like to discuss further please call me at (954) 972-1100. Thank you, Gary Cann - Vice President Parts and Service.

October 23, 2019

Excellent service. I got my car back in a hour just like he said. Waiting area was clean and good coffee. Bathroom was very clean. More

by Charles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2019 -

Al Hendrickson Toyota responded

Charles - It's important to us that our customers can enjoy our facilities while their car is getting serviced. Thank you so much for leaving us a review! We hope to see you next time at Al Hendrickson Toyota.

October 23, 2019

Great Good service; shuttle is much appreciated. Nice to know they are checking the overall health of my car. Waiting area is clean and great snacks are se More

by denisesilvester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2019 -

Al Hendrickson Toyota responded

Thank you so much for the feedback about our service, facilities, and shuttle! It's great to hear that you can depend on the Al Hendrickson Toyota team to make sure your vehicle is running safely. Have a wonderful day!

October 23, 2019

Excellent Great service received by Klaus Cobb; he was efficient, friendly and courteous. He explained what would be done and my car was ready in an hour just l More

by F.MIEHLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laus Cobb
Oct 23, 2019 -

Al Hendrickson Toyota responded

"Efficient, friendly and courteous" are all words we love to see! Thank you very much for reviewing us and commending Klaus. Hope to see you next time at Al Hendrickson Toyota.

October 23, 2019

Great Service I always go to Al Hendrickson to get my 4Runner serviced. Chris K always takes great care of me and tells me exactly what is necessary for my vehicle More

by JustinS.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2019 -

Al Hendrickson Toyota responded

Hi Justin - It's wonderful to hear that you can trust Chris and our team to keep your 4Runner running smoothly! Thank you so much for sharing your feedback. We look forward to serving you for years to come.

October 23, 2019

Klaus and Team were exceptional Klaus and his service were exceptional. They provided my car great service... He is a great service advisor and he handled my car with total professi More

by JULIET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
klaus cobb
Oct 23, 2019 -

Al Hendrickson Toyota responded

Hi Juliet - We are glad to call you an Al Hendrickson Toyota customer! Thank you for the many compliments of Klaus. We look forward to assisting with all your future auto service needs.

October 23, 2019

Klaus & mechanics exceed expectations. Every visit from scheduled oil change to damaged tire repair has been handled professionally and efficiently. Service consultant Klaus (Al Hendrickso More

by DR.RENAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Oct 23, 2019 -

Al Hendrickson Toyota responded

Feedback like this makes our day! We are overjoyed that all of your visits to Al Hendrickson Toyota have been a success and that Klaus keeps your car running smoothly and safely. We especially like that he helps you pick the best option for you and your vehicle and keeps you updated throughout the repairs. Thank you very much for trusting us with your business time and time again.

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