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Al Hendrickson Toyota

Coconut Creek, FL

4.4
10,237 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 10,237 reviews

November 21, 2022

Excellent customer service. Mr. Delgado knows what he is doing. He is good , courteous and very helpful. More

by ojarana
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Al Hendrickson Toyota responded

Ojarana, we really appreciate you taking the time to leave Al Hendrickson Toyota this awesome review, thank you! Mr. Delgado will appreciate the shoutout. Have a great day and keep us in mind for any future needs!

November 21, 2022

Mr Chris LePorte at service is so amazing ! !!! He was so kind and helpful he understand that I need some work done to my Camry and that at the moment I can’t afford it. He didn’t pressure me an More

by ALYSONVITELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Al Hendrickson Toyota responded

Alyson, your five-star review will make Chris's day! We are so glad that you found a service center you feel confident in, and our team takes excellent care of your vehicle. Thank you for choosing Al Hendrickson Toyota!

November 21, 2022

Excellent customer service. Jarret Elder Sr. always gives outstanding service and knows what he is doing. He is good , courteous and very helpful. More

by lorraineedwards_98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Al Hendrickson Toyota responded

Thank you for your review. We're glad that Jarret was courteous, helpful, and nice to work with. See you next time here at Al Hendrickson Toyota!

November 21, 2022

The service was good and the staff was very nice and I appreciate their help and thank again More

by LOVETT.ELEZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Al Hendrickson Toyota responded

Reviews like these always make our day! Thanks for supporting Al Hendrickson Toyota and we will see you next time!

November 20, 2022

Good and courteous service. My service provider, Wilnord, is very good and very helpful in taking care of my concerns. More

by STU612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilnord Charles
Nov 21, 2022 -

Al Hendrickson Toyota responded

Our team is always here to help you out! Thank you so much for supporting Al Hendrickson Toyota and we will see you next time!

November 20, 2022

Outstanding service from KLAUS Cobb Defective Tire. replaced . Courtesy service on my Toyota se camry More

by psilv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KLAUS Cobb
Nov 20, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave our team at Al Hendrickson Toyota a five-star review! We will make sure to share your kind words with Klaus, and hope to see you again when you are in need. Safe travels!

November 20, 2022

I dropped my car off at the 9:30am appointment for a battery install. I received my car around 4pm, with a pickup service. Even on a busy day, that was very disappointing to have taken that long for a b More

by SENDITTOME2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Butterfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2022 -

Al Hendrickson Toyota responded

I am very sorry your service visit took longer than anticipated. We aim for timely and efficient care, and we regret this experience has left a different impression. I will share this feedback internally in our constant effort to improve, but if you'd like to discuss it, please be in touch. I hope we can regain your complete confidence down the line. Best, Norman Frantz - Service Manager - 954-545-6931

November 20, 2022

I already purchased two cars at this agency, the first was a new 2018 Tacoma pick-up and in 2022 I acquired another new Tacoma pick-up More

by P_FLORIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helano
Nov 21, 2022 -

Al Hendrickson Toyota responded

We are delighted to have you as a repeat customer! Thank you for choosing Al Hendrickson Toyota and for sharing your positive feedback. Safe travels in your Toyota Tacoma!

November 19, 2022

Super service. So polite and helpful. R recommend you to all my friends. Thanks so much!! More

by DPAQUIN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Al Hendrickson Toyota responded

Your recommendation is much appreciated! Thank you for choosing Al Hendrickson Toyota and for sharing your support. Drive safely!

November 19, 2022

Williams is not a good sale rep and I’m dissatisfied with my last service More

by borshiasavery
Recommend Dealer
No
Employees Worked With
Williars
Nov 27, 2022 -

Al Hendrickson Toyota responded

I'd like to apologize that you weren't satisfied with your last experience working with our team. If you're willing, I'd appreciate the opportunity to discuss this with you further and see if there is anything I can do to help. Please consider contacting me at your earliest convenience. Thank you, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

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