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Al Hendrickson Toyota

Coconut Creek, FL

4.4
10,119 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 10,119 reviews

June 24, 2022

Carlos Ordonez excelente vendedor me ayudó mucho en escoger el carro que quería mil gracias More

by LILIMO1978
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Ordonez
Jun 24, 2022 -

Al Hendrickson Toyota responded

Muchas gracias por la reseña y palabras buenas acerca de Carlos! --Al Hendrickson Toyota Team

June 24, 2022

The staff is very professional and they give great service, very courteous and provide shuttle service, they communicate very well More

by DOREENEWILLIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Jun 27, 2022 -

Al Hendrickson Toyota responded

This feedback is music to our ears! Thank you for trusting Al Hendrickson Toyota with your business and your vehicle, we hope to welcome you back for your future service needs.

June 24, 2022

you guys charged me $30 to put my spare tire back under the car. unbelievable. More

by Fernando Fonseca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Leporte
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Al Hendrickson Toyota responded

Fernando- I am sorry that you're frustrated with your recent service experience, and I will discuss this with the team. The technician fixed, reinstalled the spare, as well as fixed the spare tire bracket. Any questions, please give me a call. Thank you, Norman Frantz - Service Manager - 954-545-6931

Jun 27, 2022 -

Fernando Fonseca responded

I bought this car 1 year ago. It was the first time I used the spare tire. If it was broken, should be fixed for free. And when you charged me, you didn't know the bracket was broken. $30 was just to put the tire back. AGAIN. UNBELIEVABLE. You didn't answer anything.

June 24, 2022

No hassle from making the appointment to getting my keys back. Everything went smoothly. I did wait for the service and the "lounge" area was clean-- spread out and had wifi! More

by JSALLS2
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Al Hendrickson Toyota responded

Thanks for the review! We're glad to hear that our team took excellent care of you and your vehicle! We appreciate your trust in us to get the job done right. See you again next time.

June 24, 2022

Veronica was Excelent providing a good sale service. I have at least two options prior to take a decision More

by MARCELLODAVILA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Veiga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Rodriguez
Jun 24, 2022 -

Al Hendrickson Toyota responded

Thank you for the review. We're glad that Veronica took excellent care of you and your vehicle. We appreciate the kind words, and we will see you again next time here at Al Hendrickson Toyota!

June 24, 2022

Service department runs like a clock. Great organization. Service rep Jaret was great I love his cowboy hat. Car was ready before his estimate on time. More

by awathanas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Al Hendrickson Toyota responded

Your review is everything we hope to see! We're thrilled Jaret and the rest of the service team delivered excellent, efficient assistance that got your car service finished before the expected time. We hope to work with you again soon!

June 24, 2022

Everything was good. The service representative can be more attentive when checking in. I struggled getting someone’s attention when I arrived. More

by tomech11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Al Hendrickson Toyota responded

Thank you for bringing this to our attention. We expect our guests to be welcomed to our dealership so we appreciate your feedback. Hope to see you next time at Al Hendrickson Toyota! Norman Frantz - Service Manager - 954-545-6931

June 24, 2022

Best experience ever very good deals and good people a very nice place should definitely go! More

by FABY072816
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Butterfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Belvant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davilmar Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chener Petit Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Anghel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Marshall
Jun 24, 2022 -

Al Hendrickson Toyota responded

Thank you for your praise! We're thrilled our team delivered excellent assistance to get you great deals and shape a wonderful experience. We hope to see you again at Al Hendrickson Toyota!

June 23, 2022

I’m so satisfied with the customer service and the whole experience in the dealer. More

by danielajimenezchacon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Ordonez
Jun 23, 2022 -

Al Hendrickson Toyota responded

This is the kind of review we love to see! We're delighted our team provided excellent service that shaped your positive Al Hendrickson Toyota experience. We hope to see you again soon!

June 23, 2022

I had an emergency. I was stuck at Costco with a dead battery. Jennifer told me exactly what I needed to do. She warned me about the towing issues and I was prepared. More

by DadofTwins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
Jun 23, 2022 -

Al Hendrickson Toyota responded

Thank you for trusting Jennifer to assist with your battery! We are glad to have given you the advice you needed. --Al Hendrickson Toyota Team

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