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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,370 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,370 reviews

July 03, 2023

Henry is excellent in customer service and well experienced. My only complain are about the service prices that are increasing. More

by AMINADABUGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2023 -

Al Hendrickson Toyota responded

Thanks for highlighting Henry's commitment to excellence and for supporting Al Hendrickson Toyota! We're sorry to hear that you are dissatisfied with our pricing, as we strive to remain fair and competitive in that regard. Our promise is to deliver exceptional service above all else, and we hope you'll continue to choose us. Please let us know if there's anything else you would like to share with our team at this time, as we would be happy to assist you!

July 02, 2023

Jennifer has been my service coordinator for over 4 years. She has been dependable, competent, professional & very pleasant. It has been a pleasure working with her. More

by STNTRACEY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Al Hendrickson Toyota responded

Thank you for your kind words about Jennifer. We're glad to hear that she has consistently provided you with excellent service over the years. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

July 01, 2023

Every time I come for service everyone is very kind and knowledgeable. I truly appreciate the service to be brought back home and back so I can continue working. I am a very happy customer. More

by vanessamgomez77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Jul 03, 2023 -

Al Hendrickson Toyota responded

Happy Al Hendrickson Toyota customers make us happy, Vanessa, and we're over the moon our team has consistently welcomed you with courteous service and expertise! It's our pleasure to accommodate all your transportation needs. We look forward to working with you again next time!

June 30, 2023

It was my visit at AL Hendrickson. Very professional and helpful .Thanks for the service. More

by reygay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We're glad that the team at Al Hendrickson Toyota was professional and helpful. Have a great day, and we'll see you down the line!

June 30, 2023

I had an amazing experience here. The staff was extremely helpful & helped me get the exact car I was looking for within my budget. Was in and out in about 3-4 hours, which is much be More

by OLIVIASCOTT51
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chener Petit Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Saint Fleur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Al Hendrickson Toyota responded

Olivia, thank you for the amazing review! We're so glad that our staff could assist you in finding the perfect car within your budget. We appreciate your business and hope to see you again at Al Hendrickson Toyota! Drive safely!

June 30, 2023

They are extremely professional, helpful and pleasant. I have been dealing with Oscar for many years . I have had 3 Toyota cars and I have only used AL Henderson. More

by MEPIANO
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Al Hendrickson Toyota responded

Thank you for the great review! We're glad to hear that Oscar and our team have provided you with professional and valuable assistance over the years. We appreciate your loyalty to Al Hendrickson Toyota and look forward to serving you again in the future!

June 29, 2023

I like your service so much but everything is good I’m coming next time thanks More

by ANOUCEB1977
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
1.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Burton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Juan Diaz
Jun 30, 2023 -

Al Hendrickson Toyota responded

Thank you for sharing your support for our team! We look forward to working with you again here at Al Hendrickson Toyota.

June 29, 2023

Very professional and helpful. They insisted on giving the best on what we wanted. Thank you Toyota team. More

by AMSL1985
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jose
Jun 29, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Al Hendrickson Toyota. Safe travels!

Jun 29, 2023 -

AMSL1985 responded

Thank you very much!

June 29, 2023

Once the honeymoon is over. Customer service falls off the face of the earth. Can't even reach anybody helpful. More

by FDDELTEJO
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Denise R
Jul 10, 2023 -

Al Hendrickson Toyota responded

I'm very sorry to hear about your experience with our customer service. We strive to provide attentive support, and it's disappointing that we have fallen short in your case. I would like the opportunity to assist you further and address any concerns you may have. Please contact me at your earliest convenience and I'll be sure to get back to you soon. Thank you, Jessica Fernandez - Executive Assistant- 954-545-6502

June 28, 2023

Easy deal to put together. All involved were knowledgeable and friendly. Buying a car a good experience? It was a Al Hendrickson Toyota. More

by JEFF.SMITH
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jena Levinson, Mark Dorsinville
Jun 29, 2023 -

Al Hendrickson Toyota responded

Jeff, thank you for the positive review! We're glad to hear that your car-buying experience at Al Hendrickson Toyota was a good one. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Have a great day!

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