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Al Hendrickson Toyota

Coconut Creek, FL

Overview
Employees
Reviews
Vehicles
4.4
12,107 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,107 reviews

May 04, 2023

Lento pero bueno . Cada vez somos más hispanos y esperamos encontrar mayor número de customer service que nos quieran dar el servicio en español More

by frankhrodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
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May 05, 2023 -

Al Hendrickson Toyota responded

Agradecemos su comentario lindo y cinco estrellas, Frank. Nos hace felices saber que usted encontraba los servicios de Al Hendrickson Toyota satisfactorios, y compartiremos sus observaciones con mi equipo. Nos esforzamos constantemente para mejorar la experiencia del cliente y para satisfacer las necesidades de nuestra comunidad hispana, y esperamos que sea evidente. ¡Esperamos verte de nuevo pronto!

May 04, 2023

Clause is the nicest person at Toyota. Professional and makes you feel confident it will get done correctly. More

by joannabhau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
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May 04, 2023 -

Al Hendrickson Toyota responded

Joanna, thank you for reviewing us! We are so glad to hear that Clause delivered such a successful service experience. Drive safely, and we hope to see you back at Al Hendrickson Toyota!

May 04, 2023

Clause is very professional. He makes you feel that things will be done correctly. Very friendly. More

by joannabhau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
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May 04, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We appreciate the kind words about Clause and hope to see you again at Al Hendrickson Toyota!

May 04, 2023

Everything was handled very well , longer wait than was told. It was only oil change, but happy with service More

by yankfan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2023 -

Al Hendrickson Toyota responded

We're glad to hear that your experience at Al Hendrickson Toyota was positive. Our team appreciates your trust and support in choosing our dealership for service on your vehicle. We hope to have the opportunity to continue improving your experience with us.

May 03, 2023

Should be a little quicker on doing oil changes waiting three hours is a long time More

by VMAGLIULO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2023 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave Al Hendrickson Toyota a five-star review. We do apologize for the wait and appreciate your patience. Take care, and we'll see you next time!

May 03, 2023

Worst dealer I have ever dealt with. They lied . Promised things that they do not deliver. More

by LTJESUS79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wesner Larose
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2023 -

Al Hendrickson Toyota responded

We run an honest business, so it's concerning to see this feedback. I apologize for any miscommunications here and would like to understand better what has gone wrong. Please give me a call so that I can further address your feedback and improve this. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 03, 2023

Very relaxed atmosphere. Salesmen were not pushy. I told them what I felt comfortable with (financially) and they figured out a way to match my expectations. More

by im4ufgatrs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chener Petit Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesner Larose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2023 -

Al Hendrickson Toyota responded

We're thrilled to hear that our team at Al Hendrickson Toyota provided a relaxed environment during your car-buying experience. We strive to create a comfortable and stress-free atmosphere for all of our customers by respecting their financial preferences. We appreciate your kind review and hope you enjoy your new vehicle!

May 03, 2023

Took care of me late in the day and had me in and out in no time. Professional service and nice waiting area More

by ISAACBRIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2023 -

Al Hendrickson Toyota responded

We appreciate your business and five-star recommendation! Our team at Al Hendrickson Toyota is glad to hear that we were able to provide professional service and a comfortable waiting area. Drive safely until we see you next time!

May 02, 2023

I service my car in the coconut creek location and comfortably say it’s always a good experience. Jarrett always gives exceptional service. Him and the guys make the process quick and convenient. More

by KEREN8168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2023 -

Al Hendrickson Toyota responded

We appreciate your feedback! Our team at Al Hendrickson Toyota is happy to know you had a great service experience with Jarrett, and we will be sure to pass on the kind words. Drive safely, and we hope to see you back!

May 02, 2023

Outstanding service with Klaus Cobb! His expertise is awesome explaining the service needed. Great communication and sends timely status updates. He is the best! More

by FLBUYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Report | Print
May 02, 2023 -

Al Hendrickson Toyota responded

We are thrilled that Klaus provided you with stellar service! His attention to detail and communication skills are second to none and we feel lucky to have him. Thank you for choosing Al Hendrickson Toyota and we hope to see you again in the future.

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