Back

Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,353 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
Contact Dealership

5201 W Sample Rd

Coconut Creek, FL

33073

Directions

By Type

Showing 12,353 reviews

May 29, 2023

Great service, always look for provide you the best available help regarding question or issues with your car. More

by LMBUTLER48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Al Hendrickson Toyota!

May 29, 2023

Buying a car used or new they don’t provide coupons to make you want to come back. I’ve bought cars from other dealerships and was provided a book of coupons and free car wash whenever I wanted. More

by MMCCLENDON1986
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Michael Staller
Jun 23, 2023 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave your feedback about your sales experience. While we don't offer coupons for future purchases, we do have regular specials and sales on both new and used vehicles. We'd love to speak more about this with you, so please don't hesitate to contact us directly if you're interested in learning more. Thank you, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

May 29, 2023

Great service, average price, Chris K explained everything in detail. I waited at the dealer More

by FREMMING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We appreciate the kind feedback about Chris and hope to see you again at Al Hendrickson Toyota!

May 29, 2023

Went to buy a Mercedes Benz C300; in the price negotiation the dealership added $4K to the price for new AMG Rims and tires. The problem is they were counterfeit products. In my conversations I wa More

by dgauvin_515
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Sales person was great
May 31, 2023 -

Al Hendrickson Toyota responded

We take these concerns very seriously, and we would like to address them as soon as possible. We'd like an opportunity to look into this situation and discuss your concerns with you personally. Please contact me at your earliest convenience so we can work together toward a resolution. Thank you, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

May 29, 2023

I find this location to be very Professional and quick with service. Jarrett Elder customer care service is very Professional and makes me feel so family oriented and I Love the atmosphere ❤ Al Henderson More

by JACQUELINE.RUCKER51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We're thrilled to hear that Jarrett provided you with professional and family-oriented customer care. Safe travels, and we hope to see you again at Al Hendrickson Toyota!

May 29, 2023

By far what I expected my first experience to be where do I even start. I brought my car in to be serviced and although I was supposed to go to someone named Christos kalu I was recommended to go to Henry du More

by OMARVAZQUEZ0604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
1.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Al Hendrickson Toyota responded

We're sorry to hear that we provided you with less than adequate customer service during your recent visit, Omar. We take customer satisfaction very seriously and I'd like the chance to discuss this with you further. Please give me a call at your convenience so we can address your concerns directly. Thank you for sharing your feedback with us. - Norman Frantz - Service Manager - 954-545-6931

May 29, 2023

I just bought a new car and I take it for service through car is so loud when you turn it on they didn't even check it why it's making that noise More

by TYNDALE06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Al Hendrickson Toyota responded

Thank you for taking the time to share your experience with us. We apologize that the noise issue with your car was not addressed during your recent visit with us. Please give me a call so we can resolve this issue swiftly and effectively. We are committed to providing our customers with top-quality service, and we look forward to making things right for you. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 29, 2023

Great customer service… especially Klaus Cobb always with a smile and answering all my questions More

by Yudith54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb 5 stars
May 30, 2023 -

Al Hendrickson Toyota responded

Yudith, thank you for the review! We appreciate the kind feedback about Klaus and hope to see you again at Al Hendrickson Toyota!

May 28, 2023

A great experience every time. I know my car will get the full attention she needs. More

by nancy1984g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesner Larose
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Al Hendrickson Toyota responded

Thank you for trusting Al Hendrickson Toyota with your service needs, Nancy. We appreciate your support and look forward to assisting you again down the road.

May 28, 2023

Was a good experience. In and out if the dealership within 90 min. No pressure salesperson and financing was quick and smòoth, and they actually had new cars on the lot. More

by jenniferlee3043
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Ruiz Echenagucia
May 31, 2023 -

Al Hendrickson Toyota responded

We appreciate you taking the time to share your experience, Jennifer! It's great to hear that our team at Al Hendrickson Toyota made your car-buying process quick and easy. We are delighted that our team provided a no-pressure experience and that our financing process was smooth. Thank you for your kind words, and enjoy your new car!

...
379
...