Al Hendrickson Toyota

Jarret the service advisor always greets you with a smile and sets a reasonable expectation of how long the service will take. A quote is given before any work is done and any deviation to the quote is revie and sets a reasonable expectation of how long the service will take. A quote is given before any work is done and any deviation to the quote is reviewed prior to any work being done. This is a busy service center and an appointment is highly recommended. I don't stick around and wait for my vehicle which is convenient. Plan to leave the car there for a couple of hours even for a simple oil change. More

Even with the amount of people waiting for service , it went very well . the staff works well also went very well . the staff works well also More

This was one of the best experiences I’ve had buying a new vehicle. Everyone was very helpful, and the GM Scott Zuckerman was great! Awesome customer service. Thank you! new vehicle. Everyone was very helpful, and the GM Scott Zuckerman was great! Awesome customer service. Thank you! More

This is an average dealership when it comes to service. I had to stand on the service drive for 20 minutes before I finally had to say something to someone just to drop my vehicle off. I was then given to I had to stand on the service drive for 20 minutes before I finally had to say something to someone just to drop my vehicle off. I was then given to someone else after the initial service advisor that I was scheduled with passed me on to another service advisor. Seems like it's always a cluster there. Acknowledgement is key, Al Hendrickson. Say hello to the customers that you know are standing there patiently and find out who or what they are waiting for. It doesn't matter if they are there for you or not. I spent $1,100.00 on routine maintenance...thinking really hard about whether I will be back. Carmine was great. Someone left a bunch of grease on my driver's door handle when I picked it up. Thank you for that. More

Figures are different when you go to finance from what sales show you when you are buying sales show you when you are buying More

Before buying this new Toyota Camry I owned other cars brand. When I was taking the car for the service, my car was returned to me always clean, washed and the seat was covered with some protection.The wa brand. When I was taking the car for the service, my car was returned to me always clean, washed and the seat was covered with some protection.The waiting time was just ok. John, the agent was really a nice guy. More

ALWAYS A GREAT EXPERIANCE. SERVICE IS THE BEST. KLAUS WAS VERY COURTEOUS AND PROFESSIONAL. THANK YOU. SERVICE IS THE BEST. KLAUS WAS VERY COURTEOUS AND PROFESSIONAL. THANK YOU. More

Our experience was so good. We were attended very well and the process very quick. We were attended very well and the process very quick. More

Great job! Klaus He explained it to me in detail and got job done in time! I strongly recommend his service to my friends. Klaus He explained it to me in detail and got job done in time! I strongly recommend his service to my friends. More

Por ser la primera vez que fui quedé complacida y muy agradecida del muchacho que me atendió. Gracias agradecida del muchacho que me atendió. Gracias More