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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,223 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,223 reviews

January 14, 2022

Excellent customer service, Mr. Jarrett Elder was phenomenal….. Thanks again for the wonderful Service keep up the GREAT WORK 👍👍👍👍👍👍👍👍 More

by Trisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2022 -

Al Hendrickson Toyota responded

Trisha, we're so grateful for your kind words and compliments about Jarrett's service! Your support and encouragement mean a great deal to us at Al Hendrickson Toyota, and we wish you safe travels until we see you next!

January 13, 2022

The service was Great! The one who attended me was very polite and attention. Only the waiting time was longer than I was expecting More

by IVNA.BRAGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. We appreciate your patience during your visit and will be sure to work towards improving our efficiency in the future. If there is anything more we can do to assist you, please feel free to reach out. Best, Gary Cann - Vice President Parts and Service - (954) 972-1100

January 13, 2022

Great service and professional one. Thanks for your business. Best Toyota dealer in south florida More

by ANAS.ELBACHIRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Diaz
Jan 13, 2022 -

Al Hendrickson Toyota responded

We're happy to hear you enjoyed your service experience with the Al Hendrickson Toyota team. Thanks so much!

January 13, 2022

They were very helpful and got my car back to me both times this were in a timely manner More

by FUNCOPPER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Al Hendrickson Toyota responded

Thanks for leaving Al Hendrickson Toyota a postive review! We are glad that we could complete your services on-time and you left happy with our work.

January 13, 2022

The service of client was good and face toAnd I got a The service of client was good and face to And I got a good service on my car thanks More

by ALTAGRACEDANIEL41
Recommend Dealer
Yes
Employees Worked With
Shedrick Andersone
Jan 14, 2022 -

Al Hendrickson Toyota responded

We appreciate you taking a moment to give the Al Hendrickson Toyota service team a shoutout. Please let us know if there is anything else we can help you with down the road!

January 13, 2022

Very helpful attempted to match my every need would not let me leave without the car. More

by SANDRAGARCON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesner Larose
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior charles
Jan 13, 2022 -

Al Hendrickson Toyota responded

Sandra, our ultimate goal is to find you a vehicle that will satisfy all of your needs and concerns. We're happy to hear our diligence paid off, and the entire Al Hendrickson Toyota team hopes you're enjoying every mile in your new car!

January 13, 2022

I had to wait forever to meet with the person I had an appointment with. He just wasn’t at his computer. Then he told me that he couldn’t guarantee a shuttle back for me even when I had my baby and didn’ More

by YOU SENT MY INFO TO MY MOTHERS EMAIL NOT MINE)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Jan 16, 2022 -

Al Hendrickson Toyota responded

I am sorry for the delay in speaking with our team and for not providing more accommodating service. I am glad that things were ultimately resolved, but I am sorry for any inconveniences this may have caused you. I appreciate your feedback as it helps us improve our service moving forward. Thank you for your business, and if there is anything we can do to ensure we're better prepared in the future, please don't hesitate to give us a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

January 13, 2022

My auto problem was handled in a professional manner and the issue was solved.Your service Rep.(Jennifer)was very courteous and helpful.I would recommend Al Hendrickson’s auto repair service to all.Thank Yo More

by JoeD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
(Jennifer)Service Dept.
Jan 14, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review, Joe! We want the most for our guests, and it is wonderful to hear that this was reflected in your time working with Jennifer. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

January 13, 2022

Quality customer service from the service providers. The wait is tolerable and offering the customer lift to and from home is a positive. More

by agdavid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Diaz
Jan 14, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to share! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back next time!

January 12, 2022

They provide standard service However this time they They provide standard service However this time they rotated my tires and my specialized tire wheel caps that match the colour of my car was missing More

by orrinhooke
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2022 -

Al Hendrickson Toyota responded

Thank you for sharing your feedback with us. I am very sorry that your tire-wheel caps are missing. I will speak with my team to ensure we have not misplaced them, but to ensure we get the correct information, please reach out using the information here. I look forward to assisting you soon. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

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