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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,393 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,393 reviews

January 16, 2022

Very organized & shuttle available to bring me to casino across the street..Very convenient! Great service! I was on a bogo too so it didnt cost me a dime!! More

by BarbP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Al Hendrickson Toyota responded

We are happy to see that our team went above and beyond to make your experience a great one, Barb! Thanks for choosing Al Hendrickson Toyota!

January 16, 2022

I always feel like family. Excellent communication. Great service, very professional. I always, highly recommend Alhendrickson Toyota to all my friends and family. I love the honesty, reliability, an More

by Evelyn Battle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Al Hendrickson Toyota responded

Evelyn, thank you for the glowing review! Our customers are our top priority, and it is wonderful to hear that this was reflected in your time working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

January 16, 2022

Could be better, waiting time was longer than usual. Advisor care was very good. Satisfyed. More

by LUISMSALAZAR82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Valdez
Jan 26, 2022 -

Al Hendrickson Toyota responded

Luis, I am sorry to hear that your visit took longer than we had anticipated. It is our goal to deliver efficient service, and we would never want our guests to feel as though their time is not being respected. I assure you that we will use this feedback to improve our practices in the future. If there is anything more I can do to assist you or better your visit, please feel free to reach out. Best, Gary Cann - Vice President Parts and Service - (954) 972-1100

Jan 26, 2022 -

LUISMSALAZAR82 responded

Thanks for your response.

January 16, 2022

I really liked Marcelo's service, polite and very helpful. In fact I had gone to another dealership and they were very kind and I ended up buying the car. More

by SILVIAFIOREZE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcelo
Jan 17, 2022 -

Al Hendrickson Toyota responded

It's wonderful our commitment to great service stood out to you! Marcelo will be pleased to hear how much you enjoyed working with him while in the market for a new ride. Enjoy! - Al Hendrickson Toyota

January 16, 2022

The service is fast, efficient, and excellent. The staff is friendly, helpful and very respectful. More

by Stella Leiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Al Hendrickson Toyota responded

Stella - Thank you for sharing so many kind words about our team! All of us at Al Hendrickson Toyota appreciate your support.

January 16, 2022

Stop asking about filling out a survey. Answered no all the other times and now I'm going to leave negative feedback. I guess have a way to opt out of doing a flipping survey next time. Holy **** More

by masterx307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Diaz
Feb 01, 2022 -

Al Hendrickson Toyota responded

I'm so sorry that you've received unwanted communications from our team. I would like to make sure you are removed from future contact lists, but I'm going to need your name. Please consider giving me a call so that I can assist you. Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

January 16, 2022

Al Hendrickson Toyota service center is always so professional. Jarrett Elder is always so wonderful and helpful when I go to get my car serviced! More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Al Hendrickson Toyota responded

It is nice to hear that our team has your trust! We will let Jarrett know that you always appreciate his help. See you again next time here at Al Hendrickson Toyota!

January 16, 2022

Service w w w w w w w w ww w w w was good More

by WENDAOSCAR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
4.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson, Juan Diaz
Jan 17, 2022 -

Al Hendrickson Toyota responded

Thank you for trusting our team to deliver a positive service experience! We appreciate it here at Al Hendrickson Toyota!

January 16, 2022

Highly recommended! Alex and Carmelo were so great at helping me figure everything out with my car! More

by AGLASGOW2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmelo, Alex Cooney
Jan 17, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that Alex and Carmelo delivered such a successful service experience. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

January 16, 2022

The service was great. I will go back again for my car. They met my expectations More

by CHARLESMARC1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Al Hendrickson Toyota responded

We appreciate your trust in our service crew, and we are grateful for your business. Let the Al Hendrickson Toyota team know when we can help you again next time.

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