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Al Hendrickson Toyota

Coconut Creek, FL

Overview
Employees
Reviews
Vehicles
4.4
12,568 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,569 reviews

January 05, 2022

Excellent service! Very informative and attentive to my wants as a customer, responsive and quick service More

by colleencotter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Coxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Jones
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Jan 06, 2022 -

Al Hendrickson Toyota responded

Colleen - Seeing your positive feedback puts a smile on our faces! Thank you for choosing Al Hendrickson Toyota and for sharing your experience. Drive safely!

January 05, 2022

Worst car I drove in my live, the inside noise is so loud that makes impossible to travel with the car, I am trying to contact Toyota to finish the leasing so I can sell the car, but I have been waiting for More

by VALENTE_ADRIANA
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marcus Jackson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Veiga
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chener Petit Louis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Saint Fleur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Joseph
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Marshall, Fernando Rodriguez, Vinod (Vinny) Rahate
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Jan 26, 2022 -

Al Hendrickson Toyota responded

Adriana, I apologize for any trouble you have experienced with your vehicle and with getting in contact with my team. It is never our intention to inconvenience our guests, and I would appreciate another chance to speak with you to see what more I can do to assist with your situation. If you are willing to discuss this further, please give me a call directly. Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

January 05, 2022

I arrived early but carmine was very pleasant and he assured me it would be done quickly. Surprise it was done in thirty minutes! Wow! More

by clevercollector2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine Armano
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Jan 05, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such an efficient service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

January 05, 2022

I'm very satisfied with the service provided by Al Henrickson Toyota. The staff are always courteous and helpful. And I, love my Camery. More

by jmackey33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely in your Toyota Camry, and we hope to see you back again down the road!

January 05, 2022

Very disappointed in the customer service provided by this center. I used to highly recommend Al Hendrickson, but I absolutely will not any longer. I qas charged $150, spent an entire afternoon, just for More

by Malid
Recommend Dealer
No
Employees Worked With
Klaus
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Jan 26, 2022 -

Al Hendrickson Toyota responded

We appreciate your continued business and I am truly sorry to hear that your recent service visits have fallen short of our high standards. We pride ourselves on clear communication and a great value for our work, and it is disappointing that this wasn't demonstrated to you. If you would be willing to speak with me directly, our team would be grateful for another opportunity to assist you and give you a five-star experience. Please don't hesitate to reach out to discuss this further. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

January 04, 2022

Klaus Cubb was awesome very polite and helpful with my mom I give him 100 of 100 More

by Erent2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cubb
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Jan 05, 2022 -

Al Hendrickson Toyota responded

It makes our day to hear that Klaus was so attentive and helpful during your mother's visit! Thank you for sharing your feedback, it means a lot to us here at Al Hendrickson Toyota.

Jan 05, 2022 -

Erent2000 responded

It makes our day to hear that Klaus was so attentive and helpful during your mother's visit! Thank you for sharing your feedback, it means a lot to us here at Al Hendrickson Toyota. *****

January 04, 2022

Purchasing process was fast and efficient. Moe, our sales rep knew his product and was able to answer all my questions. More

by Rob C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe
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Jan 05, 2022 -

Al Hendrickson Toyota responded

Rob, thank you for the great review! We appreciate your support and are happy to hear that Moe and the Al Hendrickson Toyota team earned your five stars. Drive safely in your new vehicle, and congratulations! We hope to see you back again down the road!

January 04, 2022

very good attention with people, very close my home,j just 10 minuts, servise professional. More

by TRUCK954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jennifer burton
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Jan 04, 2022 -

Al Hendrickson Toyota responded

Thank you for the great feedback! We are thrilled to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

January 04, 2022

I didn’t have an appointment but they were more than willing to accommodate thank you so much I’ll definitely be back More

by orrinhooke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon
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Jan 05, 2022 -

Al Hendrickson Toyota responded

Thanks for the kudos. We do our best to accommodate all of our guests and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know! - Al Hendrickson Toyota

January 04, 2022

Always have good service representative to make sure you get a job well done. You are updated on the necessary things to be done on your vehicle More

by SUZETTEPALMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review, Suzette! We are thrilled to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

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