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Al Hendrickson Toyota

Coconut Creek, FL

Overview
Employees
Reviews
Vehicles
4.4
12,495 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,496 reviews

December 17, 2021

I THINK THAT I WAS REAPED OFF BY HAVING TO PAY THAT AMOUNT FOR MY BREAKS. More

by Progolf1952.bm
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffery Valdez is a good ??
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Jan 05, 2022 -

Al Hendrickson Toyota responded

I'm sorry to hear you're unhappy with the cost of your brake repairs. We make a sincere effort to keep our costs reasonable and reflective of the quality of the work we provide. If you would like to discuss your experience or hear a full breakdown of the cost of your repair, I would be happy to take your call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 17, 2021

Excelente la atención de Henry y estoy muy satisfecha con el servicio realizado a mi carro More

by NERIOMARQUEZ2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2021 -

Al Hendrickson Toyota responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con Henry y el equipo Al Hendrickson Toyota. Apreciamos el apoyo y esperamos volver a verle en el futuro!

December 17, 2021

Service is always great. Henry is the reason I keep coming back, he is outstanding! Highly recommend seeing him for service! More

by CoralSpringsDad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2021 -

Al Hendrickson Toyota responded

Henry will be thrilled to see that his above and beyond care keeps you coming back to Al Hendrickson Toyota for all your service needs! We sincerely appreciate your business and will gladly lend a hand whenever you need us next!

December 17, 2021

The service was excellent always on time technician are very knowledgeable, sometimes the ride is late More

by Toyota
Price
Recommend Dealer
Yes
Employees Worked With
Salesman was Ayman excellent
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Dec 17, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate this feedback and hope to see you again at Al Hendrickson Toyota. Safe travels!

December 17, 2021

In and out,the staff was very helpful . I would recommend a friend .very helpful. More

by MWILMOT46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
4.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Daus
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2021 -

Al Hendrickson Toyota responded

We're thrilled that our efficiency and our team's assistance have earned us your recommendation! The Al Hendrickson Toyota team is happy to be your chosen service provider, and we look forward to your next visit!

December 17, 2021

Friendly service, quick about getting the car service done. Informs clients of information clients didn't know. More

by mmbojkor2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
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Dec 17, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

December 17, 2021

Services only what you ask for and no hidden charges. I like that About them More

by LBACHAN4691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2021 -

Al Hendrickson Toyota responded

We appreciate your confidence in our team to get the job done. Drive safely, and we hope to see you back at Al Hendrickson Toyota!

December 17, 2021

Excellent customer service by Jarrett as always. He’s why I come back all these years! More

by BEACHGIIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2021 -

Al Hendrickson Toyota responded

Jarrett will be delighted that his exceptional care is to thank for your loyalty to Al Hendrickson Toyota! We feel fortunate to have such supportive customers like you, and we look forward to our next chance to lend a hand with your service needs!

December 16, 2021

Dishonest untrustworthy sales associates! I was very disappointed. I went to purchase a car. I had prior approval with capital one advised sales rep and fiancé agent provided amount loan was approved fo More

by harriee
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Cant remember
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Jan 05, 2022 -

Al Hendrickson Toyota responded

It is our goal to make the purchasing process go smoothly for your guests, and I apologize for any miscommunication on our end. I will use this feedback as a training opportunity for the staff to ensure we are going above and beyond to communicate effectively with our customers. In the meantime, I would also be happy to speak with you to see if there is anything I can do to help make things right. Please give me a call at 954-545-6502 if you'd like to have that conversation. Thank you, Jessica Fernandez - Asst. to the Chairman

December 16, 2021

My service advisor always very pleasant always explains everything that is going to get done More

by MARTHAGUT53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2021 -

Al Hendrickson Toyota responded

Thank you for trusting the service team to take care of your vehicle and to keep you informed. We appreciate your business here at Al Hendrickson Toyota!

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