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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,297 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,297 reviews

August 19, 2021

Jeff Helped me and he provided an exceptional customer service. He understood and was helpful explaining. I highly recommend Al Hendrickson Toyota for your car service. More

by joycita79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Aug 20, 2021 -

Al Hendrickson Toyota responded

We're delighted to hear that Jeff and the team are demonstrating our commitment to outstanding customer service. Thank you for the great feedback and we hope to see you back at Al Hendrickson Toyota next time!

August 19, 2021

While it took two visits, the electronics technician was able to work with Toyota to correct a problem with my remote connect functions. I appreciated that the issue was taken seriously by the dealership s More

by David H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Aug 19, 2021 -

Al Hendrickson Toyota responded

We're glad we could be of service, David! Thanks for the great review and for trusting Al Hendrickson Toyota with your vehicle care. See you next time!

August 19, 2021

Excelente service , best prices , maintenance included , excellent options , always ready to serve, when I need help to financial they help until find the best option More

by MAURICIOAPONTEALVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Daus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesner Larose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Cann, Shedrick Anderson, Denise R
Aug 19, 2021 -

Al Hendrickson Toyota responded

Thank you for choosing Al Hendrickson Toyota for your service needs! Your feedback is important to us and it means a lot to hear that you are a happy customer. See you next time!

August 18, 2021

Not recommended for any tire service. I went in to check a tire that was loosing air and after an hour wait they said that they tested the tire even putting it in water and nothing showed that it was loosin More

by HXRODG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
It was a lady. I don’t remember her name. She was really good by the way
Oct 02, 2021 -

Al Hendrickson Toyota responded

I am sorry to hear that you are having trouble with your tire. We want our guests to feel confident out on the roads, and it is never our intention to inconvenience or mislead them. I assure you that we will use this feedback to prevent this mixup from happening in the future. Lastly, I would appreciate the chance to speak with you to see how I can help make things right. If you are willing to discuss this, please give me a call at your convenience. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

August 18, 2021

Jarret is the Best! I have been going to him for about 4 years now since I have been with Toyota to get my car serviced More

by BRITTANY_MAKLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Al Hendrickson Toyota responded

Brittany, thanks for the amazing review! We're so pleased that you loved working with Jarret. Thank you for your loyal business, it is much appreciated! --The Al Hendrickson Toyota Team

August 18, 2021

Excellent experience, Willy Bonny was down to earth, friendly, courteous, accommodating, he provided a A+service all the way. Great Customer Service!! Top notch!! Very happy with my purchase More

by Alejandrina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willy Bonny
Aug 19, 2021 -

Al Hendrickson Toyota responded

Thank you for the excellent feedback, Alejandrina - we absolutely love hearing from our satisfied customers. Safe travels, and come back again next time! - the Al Hendrickson Toyota team

August 18, 2021

Fui atendida a tiempo y rápido ....la.sala de espera estaba limpia y aclararon todas mis dudas son problemas tanto en español como en inglés More

by DRA.ANGLIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Al Hendrickson Toyota responded

Gracias por las palabras amables! Estamos muy felices oír de que el equipo de Al Hendrickson Toyota le cuidó a usted muy bien, y esperamos volver a verle por la próxima! Un afectuoso saludo!

August 18, 2021

Great Service!!! I would recommend Al Hendricks any time. I definitely come back on my next service. Jarreth’s customer service skills. A1. Thank you!!!! More

by musicman101465
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Al Hendrickson Toyota responded

Your recommendation means the world to us! Thank you for choosing Al Hendrickson Toyota and for taking the time to share your experience. Drive safely and we look forward to seeing you back!

August 18, 2021

Hello, the service was very good. I experienced fast efficient service. I received excellent communication. Very satisfied with Shedrick Anderson, who was my service representative. More

by toninero12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Aug 18, 2021 -

Al Hendrickson Toyota responded

We appreciate you taking the time to review us! Thank you for trusting Al Hendrickson Toyota with your vehicle care - it is truly our pleasure to serve you.

August 17, 2021

Clean location, excellent service team, outstanding experience...each and every time for 20 years now!! I wouldn't take our family's vehicles anywhere else! More

by VALMALLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus
Aug 17, 2021 -

Al Hendrickson Toyota responded

Your loyal business and kind words mean the world to us. Thank you for being a valued customer of Al Hendrickson Toyota - it is our honor and pleasure to serve you!

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