Al Hendrickson Toyota

The Extra Mile When I decided to buy a pickup truck I visited several dealerships. I leased my truck from this dealership because the sales guy was efficient, experi When I decided to buy a pickup truck I visited several dealerships. I leased my truck from this dealership because the sales guy was efficient, experienced, and resourceful. The service department I like even more! I used to work with Aaron, who was always personable and professional. Now I work with Robert Kopp and he's amazing. During my first service working with him my truck needed a service due to a recall that took several hours. Robert was so great about keeping me updated on the status of my truck and easing my frustration. He even threw me a complimentary truck was coupon. He was apologetic and kind. It wasn't his fault! I just wasn't prepared mentally for how long I'd be sitting there waiting for my truck, but Robert helped me make the best of it. Great service always at this dealership! More

Car service Was happy with work and thankful for honesty! Didn’t feel like I was being told something was wrong that I didn’t need! Love it here! Was happy with work and thankful for honesty! Didn’t feel like I was being told something was wrong that I didn’t need! Love it here! More

Excellent service. The service was fast and easy. The employees were friendly and helpful. Everything went smoothly and my car was serviced very quick and was treated wi The service was fast and easy. The employees were friendly and helpful. Everything went smoothly and my car was serviced very quick and was treated with care. More

Amazing!!! I love taking my car in for service. Norman is the man. He is always so happy & positive. Klaus is amazing as well. Very accommodating! I love taking my car in for service. Norman is the man. He is always so happy & positive. Klaus is amazing as well. Very accommodating! More

Excellent Service All employees are wonderful!!! I love Chris! White beard Chris! Excellent!!!!!!!!! great service ! Everyone was awesome! Best place to do service ever All employees are wonderful!!! I love Chris! White beard Chris! Excellent!!!!!!!!! great service ! Everyone was awesome! Best place to do service everrrrrr! Excellent bestt best best More

Jarrett is the Best Jarrett in service is always kind , Friendly , greets everyone with a hello , how are you doing and a Smile. He always remembers a customer. Truly mak Jarrett in service is always kind , Friendly , greets everyone with a hello , how are you doing and a Smile. He always remembers a customer. Truly makes a person feel like they are valued and are not just a number. My service appointments are always very timely and Efficient. More

Great Service I came in because my car had a flat tire as this is always a nuisance in any regard. I came in and received help from Jarrett. Jarrett is an ideal rep I came in because my car had a flat tire as this is always a nuisance in any regard. I came in and received help from Jarrett. Jarrett is an ideal representative of Al Hendrickson Toyota. I honestly cannot come there without him there. Regardless of anything he always makes sure I am taken care of and whatever I need gets done to the upmost best. Customer service is hard to come by these days and I can comfortably say he best represents the positive of it. Because of Jarrett I bring both mine and my wife's car to Al Hendrickson. Every 5 star I give is because of him. More

quick & efficient The things important to me is quick & friendly service. frequent updates if taking longer than expected. Quick retrieval of my car. I don't like the p The things important to me is quick & friendly service. frequent updates if taking longer than expected. Quick retrieval of my car. I don't like the price of things & labor. Perhaps that can be changed in the future. More

Toyota Only 3 stars since they don’t even bother to clean the car left garbage inside. Every time they try to sell you a new car, no matter what it’s annoyin Only 3 stars since they don’t even bother to clean the car left garbage inside. Every time they try to sell you a new car, no matter what it’s annoying... they don’t offer upgrades on your current car. Prices are really high for the service you’re getting More